Anonymous_User Absent Member.
Absent Member.
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HP OfficeJet Pro K850DN stops printing

Hello,

we have an OfficeJet K850dn. After few prints the printer stops printing
new print jobs.

Because the integrated network card is not lpr enabled we use the
following gateway settings:

NDPSGW PORT=RAW HOSTADDRESS=x.x.x.x

If the printer stops printing the printer agents switch to error printing
and the status details are:

Gateway other problem
Gateway operation suspended until PA is shutdown and restarted. Possible
cause: (nothing else)

The same printer model works on other locations with the same
configuration.

Any ideas?


Chris

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2 Replies
Anonymous_User Absent Member.
Absent Member.

Re: HP OfficeJet Pro K850DN stops printing

Chris,

It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.

Has your problem been resolved? If not, you might try one of the following options:

- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://support.novell.com/forums)

Be sure to read the forum FAQ about what to expect in the way of responses:
http://support.novell.com/forums/faq_general.html

If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.

Good luck!

Your Novell Product Support Forums Team
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Anonymous_User Absent Member.
Absent Member.

Re: HP OfficeJet Pro K850DN stops printing

On Fri, 02 Nov 2007 07:30:21 +0000, Chris wrote:

> The same printer model works on other locations with the same
> configuration.


Are you running the same version of NetWare in all locations? Same iPrint
patches? Do you have the same JetDirect firmware version on all of the
printers in all locations?

--
Joe Marton
Novell Support Forum SysOp
Novell does not officially monitor these forums!
http://forums.novell.com/

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