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HP network printers - problems

We are a law firm. We have a variety of HP network printers (4000, 4050,
4100, 4100mfp, 4200, 4345mfp, 4600c). We put in GB switches in April,
upgraded from Netware 6.0 to 6.5, and upgraded all of our HP printer
drivers, firmware, and jet direct firmware.

We have had many problems with our 4000s, 4200s, and 4600c printers. The
symptoms are that some network print jobs stop mid-document, or print
garbage mid-document. The print jobs could be attachments to e-mail or
documents in our document management system.

We have added RAM to the printers, changed out system boards, and jet direct
cards. We spent 3 months troubleshooting these issues with printer techs,
Novell techs, data guys and electricians, and finally resolved most of them
by rolling back to Post Script drivers.

The major offender is the Color 4600c printer because so many print their
redlined documents to that printer.

I am now testing Ricoh black and white printers and am not having any of
these problems.

Has anyone else experienced anything like this? Is there any resolution for
the HP problems? We have a slew of these printers and I would like to keep
using them.

Thanks in advance for your assistance.

Betsy
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Anonymous_User Absent Member.
Absent Member.

Re: HP network printers - problems

3 thoughts: Are you using the Novell Gateway or the HP gateway?
2nd: Try printing straight to the HPs by creating an IP port in Windows
3rd. Try using the Ricoh driver to print to the HP.

Any change?


"Betsy" <Betsy-no-spam-pls@hfblaw.com> wrote in message
news:JJCQg.1783$0w1.1087@prv-forum2.provo.novell.com...
> We are a law firm. We have a variety of HP network printers (4000, 4050,
> 4100, 4100mfp, 4200, 4345mfp, 4600c). We put in GB switches in April,
> upgraded from Netware 6.0 to 6.5, and upgraded all of our HP printer
> drivers, firmware, and jet direct firmware.
>
> We have had many problems with our 4000s, 4200s, and 4600c printers. The
> symptoms are that some network print jobs stop mid-document, or print
> garbage mid-document. The print jobs could be attachments to e-mail or
> documents in our document management system.
>
> We have added RAM to the printers, changed out system boards, and jet
> direct
> cards. We spent 3 months troubleshooting these issues with printer techs,
> Novell techs, data guys and electricians, and finally resolved most of
> them
> by rolling back to Post Script drivers.
>
> The major offender is the Color 4600c printer because so many print their
> redlined documents to that printer.
>
> I am now testing Ricoh black and white printers and am not having any of
> these problems.
>
> Has anyone else experienced anything like this? Is there any resolution
> for
> the HP problems? We have a slew of these printers and I would like to
> keep
> using them.
>
> Thanks in advance for your assistance.
>
> Betsy



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Anonymous_User Absent Member.
Absent Member.

Re: HP network printers - problems

We are using the HP gateway. I just found a thread that indicated a
resolution to these problems by switching to the Novell gateway. I am
hopeful! I put a call into my Novell engineer this morning to see if he can
confirm this.

I did test direct IP printing awhile back but it didn't resolve the issues;
however, the printers were still in the NDPS system on most of the
workstations. Then I read that I shouldn't mix direct IP and NDPS on the
same printer, nor should I put a different driver on the workstation than is
in NDPS. The main offending Color printer is on all workstations, so I
pulled the pcl driver off through Remote Management and pushed out the Post
Script driver the same way. Since that seemed to resolve most issues for
awhile, I left it alone at that.

I've never tried a Ricoh driver on an HP printer! I did try an old LaserJet
4 driver, which works for many PDFs that weren't printing at all before.

Before jacking with the drivers again, I want to pursue the gateway issue
because all of this started right around the time we upgraded to NW 6.5. It
looks like the migration from HP to Novell is not without some issues. Have
you done this migration? Are there any TIDs on it?

Thanks for your input.

>>> Craig<tech@no-spam.novoco.com> 9/21/2006 4:49 PM >>>

>3 thoughts: Are you using the Novell Gateway or the HP gateway?
>2nd: Try printing straight to the HPs by creating an IP port in Windows
>3rd. Try using the Ricoh driver to print to the HP.
>
>Any change?
>
>
>"Betsy" <Betsy-no-spam-pls@hfblaw.com> wrote in message
>news:JJCQg.1783$0w1.1087@prv-forum2.provo.novell.com...
>> We are a law firm. We have a variety of HP network printers (4000,

>4050,
>> 4100, 4100mfp, 4200, 4345mfp, 4600c). We put in GB switches in April,
>> upgraded from Netware 6.0 to 6.5, and upgraded all of our HP printer
>> drivers, firmware, and jet direct firmware.
>>
>> We have had many problems with our 4000s, 4200s, and 4600c printers.

>The
>> symptoms are that some network print jobs stop mid-document, or print
>> garbage mid-document. The print jobs could be attachments to e-mail or
>> documents in our document management system.
>>
>> We have added RAM to the printers, changed out system boards, and jet
>> direct
>> cards. We spent 3 months troubleshooting these issues with printer

>techs,
>> Novell techs, data guys and electricians, and finally resolved most of
>> them
>> by rolling back to Post Script drivers.
>>
>> The major offender is the Color 4600c printer because so many print

>their
>> redlined documents to that printer.
>>
>> I am now testing Ricoh black and white printers and am not having any of
>> these problems.
>>
>> Has anyone else experienced anything like this? Is there any resolution

>
>> for
>> the HP problems? We have a slew of these printers and I would like to
>> keep
>> using them.
>>
>> Thanks in advance for your assistance.
>>
>> Betsy

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Anonymous_User Absent Member.
Absent Member.

Re: HP network printers - problems

On Thu, 21 Sep 2006 20:36:57 +0000, Betsy wrote:

> We are a law firm. We have a variety of HP network printers (4000, 4050,
> 4100, 4100mfp, 4200, 4345mfp, 4600c). We put in GB switches in April,
> upgraded from Netware 6.0 to 6.5, and upgraded all of our HP printer
> drivers, firmware, and jet direct firmware.
>
> We have had many problems with our 4000s, 4200s, and 4600c printers. The
> symptoms are that some network print jobs stop mid-document, or print
> garbage mid-document. The print jobs could be attachments to e-mail or
> documents in our document management system.


Are you using the HP NDPS gateway or the Novell gateway? I always used
the HP gateway, but after upgrading from NW60 to NW65 I had problems with
several of our printers not wanting to print correctly. Basically they
would start printing and then stop at various points in the job, and each
time you sent the same job it didn't stop at the same spot. After I moved
to the Novell gateway, all the problems went away.

Joe
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Anonymous_User Absent Member.
Absent Member.

Re: HP network printers - problems

Yes, we are using the HP gateway and have had the same symptoms you had,
plus more. I'm talking to my tech now about migrating to the Novell gateway
this weekend. I'm anxious to try it and hopeful it will fix all of our
issues.

>>> Joseph Marton<jmarton@NOSPAMhsemuni.com> 9/22/2006 11:07:42 AM >>>

>On Thu, 21 Sep 2006 20:36:57 +0000, Betsy wrote:
>
>> We are a law firm. We have a variety of HP network printers (4000,

>4050,
>> 4100, 4100mfp, 4200, 4345mfp, 4600c). We put in GB switches in April,
>> upgraded from Netware 6.0 to 6.5, and upgraded all of our HP printer
>> drivers, firmware, and jet direct firmware.
>>
>> We have had many problems with our 4000s, 4200s, and 4600c printers.

>The
>> symptoms are that some network print jobs stop mid-document, or print
>> garbage mid-document. The print jobs could be attachments to e-mail or
>> documents in our document management system.

>
>Are you using the HP NDPS gateway or the Novell gateway? I always used
>the HP gateway, but after upgrading from NW60 to NW65 I had problems with
>several of our printers not wanting to print correctly. Basically they
>would start printing and then stop at various points in the job, and each
>time you sent the same job it didn't stop at the same spot. After I moved
>to the Novell gateway, all the problems went away.
>
>Joe

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Anonymous_User Absent Member.
Absent Member.

Re: HP network printers - problems

The migration is easy. I did mine (30 or so) without any interruption and
with out the tool. To try the tool, check here:
http://tinyurl.com/q3ydc

Check the "Migration" thread below (or above depending on how your reader is
configured) 🙂


"Betsy" <Betsy-no-spam-pls@hfblaw.com> wrote in message
news:xESQg.2201$0w1.9@prv-forum2.provo.novell.com...
> We are using the HP gateway. I just found a thread that indicated a
> resolution to these problems by switching to the Novell gateway. I am
> hopeful! I put a call into my Novell engineer this morning to see if he
> can
> confirm this.
>
> I did test direct IP printing awhile back but it didn't resolve the
> issues;
> however, the printers were still in the NDPS system on most of the
> workstations. Then I read that I shouldn't mix direct IP and NDPS on the
> same printer, nor should I put a different driver on the workstation than
> is
> in NDPS. The main offending Color printer is on all workstations, so I
> pulled the pcl driver off through Remote Management and pushed out the
> Post
> Script driver the same way. Since that seemed to resolve most issues for
> awhile, I left it alone at that.
>
> I've never tried a Ricoh driver on an HP printer! I did try an old
> LaserJet
> 4 driver, which works for many PDFs that weren't printing at all before.
>
> Before jacking with the drivers again, I want to pursue the gateway issue
> because all of this started right around the time we upgraded to NW 6.5.
> It
> looks like the migration from HP to Novell is not without some issues.
> Have
> you done this migration? Are there any TIDs on it?
>
> Thanks for your input.
>
>>>> Craig<tech@no-spam.novoco.com> 9/21/2006 4:49 PM >>>

>>3 thoughts: Are you using the Novell Gateway or the HP gateway?
>>2nd: Try printing straight to the HPs by creating an IP port in Windows
>>3rd. Try using the Ricoh driver to print to the HP.
>>
>>Any change?
>>
>>
>>"Betsy" <Betsy-no-spam-pls@hfblaw.com> wrote in message
>>news:JJCQg.1783$0w1.1087@prv-forum2.provo.novell.com...
>>> We are a law firm. We have a variety of HP network printers (4000,

>>4050,
>>> 4100, 4100mfp, 4200, 4345mfp, 4600c). We put in GB switches in April,
>>> upgraded from Netware 6.0 to 6.5, and upgraded all of our HP printer
>>> drivers, firmware, and jet direct firmware.
>>>
>>> We have had many problems with our 4000s, 4200s, and 4600c printers.

>>The
>>> symptoms are that some network print jobs stop mid-document, or print
>>> garbage mid-document. The print jobs could be attachments to e-mail or
>>> documents in our document management system.
>>>
>>> We have added RAM to the printers, changed out system boards, and jet
>>> direct
>>> cards. We spent 3 months troubleshooting these issues with printer

>>techs,
>>> Novell techs, data guys and electricians, and finally resolved most of
>>> them
>>> by rolling back to Post Script drivers.
>>>
>>> The major offender is the Color 4600c printer because so many print

>>their
>>> redlined documents to that printer.
>>>
>>> I am now testing Ricoh black and white printers and am not having any of
>>> these problems.
>>>
>>> Has anyone else experienced anything like this? Is there any resolution

>>
>>> for
>>> the HP problems? We have a slew of these printers and I would like to
>>> keep
>>> using them.
>>>
>>> Thanks in advance for your assistance.
>>>
>>> Betsy



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Anonymous_User Absent Member.
Absent Member.

Re: HP network printers - problems

Hi Craig,

I have some questions about migrating without the tool. We have only 17
printers so I could do this.

Did you migrate from NWAdmin or iManager? If NWAdmin, where did you find
the snapins?

Did your workstations have to have iPrint loaded first?

We use Queue based printing; do I need to change the PASSTHROUGH option to
RAW?

When I run "load ndpsgw.nlm" at the console, I get this error:
NDPSGW-3.02a-COMMAND LINE ERROR: The command did not include a value for
the required PRINTERAGENT argument. Enter the command again specifying the
mandatory argument with an appropriate value.

I'm not sure if I have the current NDPSGW.NLM, even though we are on
NW6.5sp5.

Basically, how did you do the migration and what did you have in place
before hand? Thanks in advance.

Betsy

>>> Craig<tech@no-spam.novoco.com> 9/22/2006 11:22 AM >>>

>The migration is easy. I did mine (30 or so) without any interruption and
>
>with out the tool. To try the tool, check here:
>http://tinyurl.com/q3ydc
>
>Check the "Migration" thread below (or above depending on how your reader
>is
>configured) 🙂
>
>
>"Betsy" <Betsy-no-spam-pls@hfblaw.com> wrote in message
>news:xESQg.2201$0w1.9@prv-forum2.provo.novell.com...
>> We are using the HP gateway. I just found a thread that indicated a
>> resolution to these problems by switching to the Novell gateway. I am
>> hopeful! I put a call into my Novell engineer this morning to see if he

>
>> can
>> confirm this.
>>
>> I did test direct IP printing awhile back but it didn't resolve the
>> issues;
>> however, the printers were still in the NDPS system on most of the
>> workstations. Then I read that I shouldn't mix direct IP and NDPS on

>the
>> same printer, nor should I put a different driver on the workstation

than
>
>> is
>> in NDPS. The main offending Color printer is on all workstations, so I
>> pulled the pcl driver off through Remote Management and pushed out the
>> Post
>> Script driver the same way. Since that seemed to resolve most issues

>for
>> awhile, I left it alone at that.
>>
>> I've never tried a Ricoh driver on an HP printer! I did try an old
>> LaserJet
>> 4 driver, which works for many PDFs that weren't printing at all before.
>>
>> Before jacking with the drivers again, I want to pursue the gateway

>issue
>> because all of this started right around the time we upgraded to NW 6.5.

>
>> It
>> looks like the migration from HP to Novell is not without some issues.
>> Have
>> you done this migration? Are there any TIDs on it?
>>
>> Thanks for your input.
>>
>>>>> Craig<tech@no-spam.novoco.com> 9/21/2006 4:49 PM >>>
>>>3 thoughts: Are you using the Novell Gateway or the HP gateway?
>>>2nd: Try printing straight to the HPs by creating an IP port in Windows
>>>3rd. Try using the Ricoh driver to print to the HP.
>>>
>>>Any change?
>>>
>>>
>>>"Betsy" <Betsy-no-spam-pls@hfblaw.com> wrote in message
>>>news:JJCQg.1783$0w1.1087@prv-forum2.provo.novell.com...
>>>> We are a law firm. We have a variety of HP network printers (4000,
>>>4050,
>>>> 4100, 4100mfp, 4200, 4345mfp, 4600c). We put in GB switches in April,
>>>> upgraded from Netware 6.0 to 6.5, and upgraded all of our HP printer
>>>> drivers, firmware, and jet direct firmware.
>>>>
>>>> We have had many problems with our 4000s, 4200s, and 4600c printers.
>>>The
>>>> symptoms are that some network print jobs stop mid-document, or print
>>>> garbage mid-document. The print jobs could be attachments to e-mail

>or
>>>> documents in our document management system.
>>>>
>>>> We have added RAM to the printers, changed out system boards, and jet
>>>> direct
>>>> cards. We spent 3 months troubleshooting these issues with printer
>>>techs,
>>>> Novell techs, data guys and electricians, and finally resolved most of
>>>> them
>>>> by rolling back to Post Script drivers.
>>>>
>>>> The major offender is the Color 4600c printer because so many print
>>>their
>>>> redlined documents to that printer.
>>>>
>>>> I am now testing Ricoh black and white printers and am not having any

>of
>>>> these problems.
>>>>
>>>> Has anyone else experienced anything like this? Is there any

>resolution
>>>
>>>> for
>>>> the HP problems? We have a slew of these printers and I would like to
>>>> keep
>>>> using them.
>>>>
>>>> Thanks in advance for your assistance.
>>>>
>>>> Betsy

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Anonymous_User Absent Member.
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Re: HP network printers - problems

On Mon, 25 Sep 2006 14:18:44 +0000, Betsy wrote:

> Hi Craig,
>
> I have some questions about migrating without the tool. We have only 17
> printers so I could do this.
>
> Did you migrate from NWAdmin or iManager? If NWAdmin, where did you find
> the snapins?


I did this manually myself since we didn't have many printers. I can't
remember if I deleted the old printers in NWAdmin or iManager, but I know
I created the new ones in iManager.

> Did your workstations have to have iPrint loaded first?


They have to have the client loaded if you want them to print directly to
iPrint printers.

> We use Queue based printing; do I need to change the PASSTHROUGH option
> to RAW?


If you use queue-based printing, you can still enable QMS in iManager and
specify that the iPrint printer services a queue. This way you get your
printers converted over to the Novell gateway, but can take your time on
converting the workstations. I think there's a way to configure iPrint to
actually convert the installed printers from the old queue-based ones to
the new iPrint ones (basically deletes the old printer and installs the
new one). I've never done that, though, so I'm not sure how to configure
it.

> When I run "load ndpsgw.nlm" at the console, I get this error:
> NDPSGW-3.02a-COMMAND LINE ERROR: The command did not include a value
> for the required PRINTERAGENT argument. Enter the command again
> specifying the mandatory argument with an appropriate value.


You won't load the gateway manually. You'll only load the broker and the
manager. Just like with the HP gateway which loads automatically when you
load the manager, the Novell gateway does the same.

> I'm not sure if I have the current NDPSGW.NLM, even though we are on
> NW6.5sp5.


Here are the lastest post-sp5 iPrint patches:

http://support.novell.com/cgi-bin/search/searchtid.cgi?/2973915.htm

Joe
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Anonymous_User Absent Member.
Absent Member.

Re: HP network printers - problems

I believe I used nwadmin. I highlighted the printer and chose rename. I
then copied the old name to keep it on the clipboard. I created a new
printer and chose the Novell gateway. I pasted in the name from the
clipboard (soa s not to make mistakes).

Users did not even need new drivers. IIRC, it may leave a printer object on
the console, so keep rcon open and delete if necessary there too. Very
easy. Try one and see! 🙂
"Betsy" <Betsy-no-spam-pls@hfblaw.com> wrote in message
news:8zRRg.168$0h7.149@prv-forum2.provo.novell.com...
> Hi Craig,
>
> I have some questions about migrating without the tool. We have only 17
> printers so I could do this.
>
> Did you migrate from NWAdmin or iManager? If NWAdmin, where did you find
> the snapins?
>
> Did your workstations have to have iPrint loaded first?
>
> We use Queue based printing; do I need to change the PASSTHROUGH option to
> RAW?
>
> When I run "load ndpsgw.nlm" at the console, I get this error:
> NDPSGW-3.02a-COMMAND LINE ERROR: The command did not include a value for
> the required PRINTERAGENT argument. Enter the command again specifying
> the
> mandatory argument with an appropriate value.
>
> I'm not sure if I have the current NDPSGW.NLM, even though we are on
> NW6.5sp5.
>
> Basically, how did you do the migration and what did you have in place
> before hand? Thanks in advance.
>
> Betsy
>
>>>> Craig<tech@no-spam.novoco.com> 9/22/2006 11:22 AM >>>

>>The migration is easy. I did mine (30 or so) without any interruption and
>>
>>with out the tool. To try the tool, check here:
>>http://tinyurl.com/q3ydc
>>
>>Check the "Migration" thread below (or above depending on how your reader
>>is
>>configured) 🙂
>>
>>
>>"Betsy" <Betsy-no-spam-pls@hfblaw.com> wrote in message
>>news:xESQg.2201$0w1.9@prv-forum2.provo.novell.com...
>>> We are using the HP gateway. I just found a thread that indicated a
>>> resolution to these problems by switching to the Novell gateway. I am
>>> hopeful! I put a call into my Novell engineer this morning to see if he

>>
>>> can
>>> confirm this.
>>>
>>> I did test direct IP printing awhile back but it didn't resolve the
>>> issues;
>>> however, the printers were still in the NDPS system on most of the
>>> workstations. Then I read that I shouldn't mix direct IP and NDPS on

>>the
>>> same printer, nor should I put a different driver on the workstation

> than
>>
>>> is
>>> in NDPS. The main offending Color printer is on all workstations, so I
>>> pulled the pcl driver off through Remote Management and pushed out the
>>> Post
>>> Script driver the same way. Since that seemed to resolve most issues

>>for
>>> awhile, I left it alone at that.
>>>
>>> I've never tried a Ricoh driver on an HP printer! I did try an old
>>> LaserJet
>>> 4 driver, which works for many PDFs that weren't printing at all before.
>>>
>>> Before jacking with the drivers again, I want to pursue the gateway

>>issue
>>> because all of this started right around the time we upgraded to NW 6.5.

>>
>>> It
>>> looks like the migration from HP to Novell is not without some issues.
>>> Have
>>> you done this migration? Are there any TIDs on it?
>>>
>>> Thanks for your input.
>>>
>>>>>> Craig<tech@no-spam.novoco.com> 9/21/2006 4:49 PM >>>
>>>>3 thoughts: Are you using the Novell Gateway or the HP gateway?
>>>>2nd: Try printing straight to the HPs by creating an IP port in Windows
>>>>3rd. Try using the Ricoh driver to print to the HP.
>>>>
>>>>Any change?
>>>>
>>>>
>>>>"Betsy" <Betsy-no-spam-pls@hfblaw.com> wrote in message
>>>>news:JJCQg.1783$0w1.1087@prv-forum2.provo.novell.com...
>>>>> We are a law firm. We have a variety of HP network printers (4000,
>>>>4050,
>>>>> 4100, 4100mfp, 4200, 4345mfp, 4600c). We put in GB switches in April,
>>>>> upgraded from Netware 6.0 to 6.5, and upgraded all of our HP printer
>>>>> drivers, firmware, and jet direct firmware.
>>>>>
>>>>> We have had many problems with our 4000s, 4200s, and 4600c printers.
>>>>The
>>>>> symptoms are that some network print jobs stop mid-document, or print
>>>>> garbage mid-document. The print jobs could be attachments to e-mail

>>or
>>>>> documents in our document management system.
>>>>>
>>>>> We have added RAM to the printers, changed out system boards, and jet
>>>>> direct
>>>>> cards. We spent 3 months troubleshooting these issues with printer
>>>>techs,
>>>>> Novell techs, data guys and electricians, and finally resolved most of
>>>>> them
>>>>> by rolling back to Post Script drivers.
>>>>>
>>>>> The major offender is the Color 4600c printer because so many print
>>>>their
>>>>> redlined documents to that printer.
>>>>>
>>>>> I am now testing Ricoh black and white printers and am not having any

>>of
>>>>> these problems.
>>>>>
>>>>> Has anyone else experienced anything like this? Is there any

>>resolution
>>>>
>>>>> for
>>>>> the HP problems? We have a slew of these printers and I would like to
>>>>> keep
>>>>> using them.
>>>>>
>>>>> Thanks in advance for your assistance.
>>>>>
>>>>> Betsy



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Anonymous_User Absent Member.
Absent Member.

Re: HP network printers - problems

On Mon, 25 Sep 2006 22:30:39 +0000, Craig wrote:

> IIRC, it may leave a printer object
> on the console, so keep rcon open and delete if necessary there too.


That's because deleting the printer object in NWAdmin converts the printer
from a controlled access printer to a public access printer. You can
simply pull up the properties of the Manager in NWAdmin and delete the
public access printer.

I believe also if you delete the printer using iManager, you don't have to
do that second step.

Joe
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Anonymous_User Absent Member.
Absent Member.

Re: HP network printers - problems

Thanks guys. I got lucky and my Novell engineer showed up bright and early
yesterday morning. Together we muddled through changing each printer. I did
one manually in NWAdmin, but then we found about three ways to do it. It
ended up that using Remote Manager was the easiest to change the gateway.
We just copied and pasted the string of text from the first one to the rest
of them, just changing the IP address, and then stopped and restarted each
agent. I had to go back in to iManager to upload the drivers and create
profiles, etc. We not only converted all of them to the Novell gateway, but
set up iPrint with all the latest patches, etc. It was grueling and took
all day, but I'm so glad it's done. The improvement in the pcl printing was
immediate. And there was no impact on the users. We haven't had an error
yet.

If it weren't for this forum I never would have found the solution to our
problem. THANK YOU!

Betsy

>>> Joseph Marton<jmarton@NOSPAMhsemuni.com> 9/26/2006 7:51:35 AM >>>

>On Mon, 25 Sep 2006 22:30:39 +0000, Craig wrote:
>
>> IIRC, it may leave a printer object
>> on the console, so keep rcon open and delete if necessary there too.

>
>That's because deleting the printer object in NWAdmin converts the printer
>from a controlled access printer to a public access printer. You can
>simply pull up the properties of the Manager in NWAdmin and delete the
>public access printer.
>
>I believe also if you delete the printer using iManager, you don't have to
>do that second step.
>
>Joe

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Re: HP network printers - problems

Great!
"Betsy" <Betsy-no-spam-pls@hfblaw.com> wrote in message
news:iZaSg.1231$0h7.267@prv-forum2.provo.novell.com...
> Thanks guys. I got lucky and my Novell engineer showed up bright and
> early
> yesterday morning. Together we muddled through changing each printer. I
> did
> one manually in NWAdmin, but then we found about three ways to do it. It
> ended up that using Remote Manager was the easiest to change the gateway.
> We just copied and pasted the string of text from the first one to the
> rest
> of them, just changing the IP address, and then stopped and restarted each
> agent. I had to go back in to iManager to upload the drivers and create
> profiles, etc. We not only converted all of them to the Novell gateway,
> but
> set up iPrint with all the latest patches, etc. It was grueling and took
> all day, but I'm so glad it's done. The improvement in the pcl printing
> was
> immediate. And there was no impact on the users. We haven't had an error
> yet.
>
> If it weren't for this forum I never would have found the solution to our
> problem. THANK YOU!
>
> Betsy
>
>>>> Joseph Marton<jmarton@NOSPAMhsemuni.com> 9/26/2006 7:51:35 AM >>>

>>On Mon, 25 Sep 2006 22:30:39 +0000, Craig wrote:
>>
>>> IIRC, it may leave a printer object
>>> on the console, so keep rcon open and delete if necessary there too.

>>
>>That's because deleting the printer object in NWAdmin converts the printer
>>from a controlled access printer to a public access printer. You can
>>simply pull up the properties of the Manager in NWAdmin and delete the
>>public access printer.
>>
>>I believe also if you delete the printer using iManager, you don't have to
>>do that second step.
>>
>>Joe



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