Anonymous_User Absent Member.
Absent Member.
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HP4200 Postscript NDPS properties not available

Hi,
NW6.5 sp2 with NDPS several locations 2 different nds-trees.

We have a problem with our HP4200 postscript drivers when they are installed
automatic during login. (The problem is gone if the users install the
printer by pointing to the NDPS printer and let it install this way)

The problem: when trying to access properties the is an errorcode i
c:\windows\explorer.exe:
"Function address 0x77c48196 caused a protection fault. (exception code
0xc00000005)
some or all property page(s) may not be displayed."

When pressing "OK"
Then it says
Printer Properties
The "HP LaserLet 4200 PS" printer driver is not installed on this computer.
SOme printer properties will not be accessible unless you install the
printer driver.
Do you want to install the driver now?




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3 Replies
Anonymous_User Absent Member.
Absent Member.

Re: HP4200 Postscript NDPS properties not available

Christian,

It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.

Has your problem been resolved? If not, you might try one of the following options:

- Do a search of our knowledgebase at http://support.novell.com/search/kb_index.jsp
- Check all of the other support tools and options available at
http://support.novell.com.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://support.novell.com/forums)

Be sure to read the forum FAQ about what to expect in the way of responses:
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If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.

Good luck!

Your Novell Product Support Forums Team
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Anonymous_User Absent Member.
Absent Member.

Re: HP4200 Postscript NDPS properties not available

We had this problem with the non postcript driver as well, in the end
we found another driver taht worsk from www.hp.com/pond/pnp

taken from
http://forums1.itrc.hp.com/service/forums/questionanswer.do?admit=716493758+1101125703995+28353475&threadId=204956


let me know if this works.

Nathan

On Thu, 30 Dec 2004 10:33:15 GMT, "Christian Krabbe"
<no-krabbeideas-spam@hotmail.com> wrote:

>Hi,
>NW6.5 sp2 with NDPS several locations 2 different nds-trees.
>
>We have a problem with our HP4200 postscript drivers when they are installed
>automatic during login. (The problem is gone if the users install the
>printer by pointing to the NDPS printer and let it install this way)
>
>The problem: when trying to access properties the is an errorcode i
>c:\windows\explorer.exe:
>"Function address 0x77c48196 caused a protection fault. (exception code
>0xc00000005)
>some or all property page(s) may not be displayed."
>
>When pressing "OK"
>Then it says
>Printer Properties
>The "HP LaserLet 4200 PS" printer driver is not installed on this computer.
>SOme printer properties will not be accessible unless you install the
>printer driver.
>Do you want to install the driver now?
>
>
>


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Anonymous_User Absent Member.
Absent Member.

Re: HP4200 Postscript NDPS properties not available

Can you give me the steps to duplicate this problem if Nathan's idea doesn't
help?



Suzanne Miles
Volunteer Sysop, Novell Support Connection
http://support.novell.com/forums/
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