Anonymous_User Absent Member.
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IPRINT NOVELL 6.5 HP LJ2200DTN PRINTERS

Ok folks. I have a New Novell 6.5 network with many HP LJ printers.
>From 2200DTN to 8100s. After I configured all the iPrint printers, I

started to have network problems only on the 2200 printers. Twice a
week, users would come in and the yellow light would be on the 2200
printer. I still have my old 4.11 network up, so I could print IPX to
the printer, but not IP. I could not ping the printer. I could not
get a test page from the printer. Almost like the printer Jetdirect
card was gone. The 8100s had the same Jetdirect card so I ruled out
the card. I have upgarded the firmware on all Jetdirect cards. So
last Friday, I took 3/4 of the 2200 printes out of iPrint. Guess what,
the 2200 printers in iPrint had the yellow light problem, the printers
not in iPrint did not have any problems.

Is there a known problem with iPrint and HP laserjet 2200 printers and
iPrint?

Does iPrint scan the network for printers and during the scan disabled
the Jetdirect card on the 2200 printers? Why not the other models?

I also placed passwords on the Jetdirect cards and Community names.

Any help would be appreciated.

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7 Replies
Anonymous_User Absent Member.
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Re: IPRINT NOVELL 6.5 HP LJ2200DTN PRINTERS

On Thu, 20 Apr 2006 17:37:40 +0000, rsekine wrote:

> Ok folks. I have a New Novell 6.5 network with many HP LJ printers.
>>From 2200DTN to 8100s. After I configured all the iPrint printers, I

> started to have network problems only on the 2200 printers. Twice a
> week, users would come in and the yellow light would be on the 2200
> printer. I still have my old 4.11 network up, so I could print IPX to
> the printer, but not IP. I could not ping the printer. I could not
> get a test page from the printer. Almost like the printer Jetdirect
> card was gone. The 8100s had the same Jetdirect card so I ruled out
> the card. I have upgarded the firmware on all Jetdirect cards. So
> last Friday, I took 3/4 of the 2200 printes out of iPrint. Guess what,
> the 2200 printers in iPrint had the yellow light problem, the printers
> not in iPrint did not have any problems.
>
> Is there a known problem with iPrint and HP laserjet 2200 printers and
> iPrint?
>
> Does iPrint scan the network for printers and during the scan disabled
> the Jetdirect card on the 2200 printers? Why not the other models?
>
> I also placed passwords on the Jetdirect cards and Community names.
>
> Any help would be appreciated.


I don't have a solution, but I have (I think) a similar problem. I have a
LaserJet 1300 and 1320, and both periodically will simply quit printing.
Several lights light up, and according to HP's website the error condition
is "Fatal error". Most of the time power cycling the printers doesn't
clear it up itself, but a power cycle along with shutting down the printer
agent and starting it up again. While the printer isn't printing the
manager displays "LPR Communication Failed". The problems only seemed to
start after I upgraded from NW6 to NW65. I've tried PCL5, PCL6, and PS
drivers. HP actually replaced the 1320 & JetDirect card. I also tried
playing with printer settings like "print directly to printer". Initially
the users were printing to a queue serviced by an NDPS printer, then I
switched them to iPrint. No matter what the problem seems to happen at
random on these two models. All other HP printers here seem to be working
a-ok.

Joe
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Anonymous_User Absent Member.
Absent Member.

Re: IPRINT NOVELL 6.5 HP LJ2200DTN PRINTERS

Thanks for the reply. I am currently using SP2. I'll upgrade to SP5
and let you know if it fixes the problem. I really don't think its the
Jetdirect card.

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Anonymous_User Absent Member.
Absent Member.

Re: IPRINT NOVELL 6.5 HP LJ2200DTN PRINTERS

rsekine@co.kern.ca.us wrote:
> Thanks for the reply. I am currently using SP2. I'll upgrade to SP5
> and let you know if it fixes the problem. I really don't think its the
> Jetdirect card.
>

I have a bunch of HP printers as well....NP to date with sp5. I do not
have a 2200 though... 1200's 3si,5si,4000tn,8000,8150,4050 and a bunch
of IBM printers as well.
I do not see this problem.
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Anonymous_User Absent Member.
Absent Member.

Re: IPRINT NOVELL 6.5 HP LJ2200DTN PRINTERS

I have this same problem with HP2200N's...

>>> Drum Dude<jgover@rogers.com> 04/21/2006 12:15 PM >>>


rsekine@co.kern.ca.us wrote:
> Thanks for the reply. I am currently using SP2. I'll upgrade to SP5
> and let you know if it fixes the problem. I really don't think its the
> Jetdirect card.
>

I have a bunch of HP printers as well....NP to date with sp5. I do not
have a 2200 though... 1200's 3si,5si,4000tn,8000,8150,4050 and a bunch
of IBM printers as well.
I do not see this problem.
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Anonymous_User Absent Member.
Absent Member.

Re: IPRINT NOVELL 6.5 HP LJ2200DTN PRINTERS

I've got the same problem on a 2200DTN. The users hate it, they keep
threatening to go "office space" on it. 🙂 We've just installed a couple
of 1320's and I have gotten reports just as you describe. I reconfigured
them from 9100 printing to LPR, but I haven't head back on the success
of that.
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Anonymous_User Absent Member.
Absent Member.

Re: IPRINT NOVELL 6.5 HP LJ2200DTN PRINTERS

We are experiencing the same problem with HP2200(DT)N series printers,
the 2100 series also but not as often.
We tried the following but nothing helps:

- Latest firmware for jetdirect card
- Newer and older drivers on winxp
- Disabled all protocols on jetdirect except tcp/ip
- Changed jetdirect in printer with new one
- Changed patchcables / switch
- Reset printer and jetdirect to factory defaults
- Older and newer version of the iPrint client.
- Replaced the memory in the printer.

We have 2 possible causes:
- We suspect that the jetdirect hangs on its SNMP communication,
since the last errormessage in the iPrint agent log is about failed SNMP
communication.
- Since we started using the iPrint client 4.15 these problems started,
but were not sure.

I hope someone or Novell has a solution for this strange problem.



> I've got the same problem on a 2200DTN. The users hate it, they keep
> threatening to go "office space" on it. 🙂 We've just installed a couple
> of 1320's and I have gotten reports just as you describe. I reconfigured
> them from 9100 printing to LPR, but I haven't head back on the success
> of that.


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Anonymous_User Absent Member.
Absent Member.

Re: IPRINT NOVELL 6.5 HP LJ2200DTN PRINTERS

I forgot to mention that we are using the latest path for iPrint.

- manager version 3.01t
- Broker version 3.0.11

We had to patch to the latest versino because sometimes our broker would
hang it's self.
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