smosby01

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2016-01-21
16:17
824 views
IPrint client will not print last page in chrome or adobe
When our uses try to print an email in chrome to one of our new HP M603 printers with the latest firmware, the last page is not printed. 2 page doc only prints 1 page, 20 page doc only prints 19 pages
I updated to the latest drive for the printer with the same results.
I updated to the latest IPrint client with the same results.
If I install the printer without IPrint all pages print. This only happens on HP printers with HP 2015 or later firmware.
I updated to the latest drive for the printer with the same results.
I updated to the latest IPrint client with the same results.
If I install the printer without IPrint all pages print. This only happens on HP printers with HP 2015 or later firmware.
2 Replies
Anonymous_User

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2016-01-27
05:30
smosby01,
It appears that in the past few days you have not received a response to your
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These forums are peer-to-peer, best effort, volunteer run and that if your issue
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It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
These forums are peer-to-peer, best effort, volunteer run and that if your issue
is urgent or not getting a response, you might try one of the following options:
- Visit http://www.novell.com/support and search the knowledgebase and/or check
all the other self support options and support programs available.
- Open a service request: https://www.novell.com/support
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)
- You might consider hiring a local partner to assist you.
https://www.partnernetprogram.com/partnerfinder/find.html
Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php
Sometimes this automatic posting will alert someone that can respond.
If this is a reply to a duplicate posting or otherwise posted in error, please
ignore and accept our apologies and rest assured we will issue a stern reprimand
to our posting bot.
Good luck!
Your Novell Forums Team
http://forums.novell.com
Anonymous_User

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2016-02-03
15:44
On 01/21/2016 05:26 PM, smosby01 wrote:
>
> When our uses try to print an email in chrome to one of our new HP M603
> printers with the latest firmware, the last page is not printed. 2 page
> doc only prints 1 page, 20 page doc only prints 19 pages
>
> I updated to the latest drive for the printer with the same results.
>
> I updated to the latest IPrint client with the same results.
>
> If I install the printer without IPrint all pages print. This only
> happens on HP printers with HP 2015 or later firmware.
>
>
There was a similar issue when using iprint direct and raw that was
fixed on iprint client 6.02
You may want to see if changing PA to use RAW instead of LPR or the
other way around helps. If not, a lan trace along with an ipptrace will
be needed to analyze this issue. Open a SR with Microfocus and provide
this info.
>
> When our uses try to print an email in chrome to one of our new HP M603
> printers with the latest firmware, the last page is not printed. 2 page
> doc only prints 1 page, 20 page doc only prints 19 pages
>
> I updated to the latest drive for the printer with the same results.
>
> I updated to the latest IPrint client with the same results.
>
> If I install the printer without IPrint all pages print. This only
> happens on HP printers with HP 2015 or later firmware.
>
>
There was a similar issue when using iprint direct and raw that was
fixed on iprint client 6.02
You may want to see if changing PA to use RAW instead of LPR or the
other way around helps. If not, a lan trace along with an ipptrace will
be needed to analyze this issue. Open a SR with Microfocus and provide
this info.