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Input Media Supply Empty

Sharp MX7040N = no issue

Sharp MX6240N = Status and Control = Input Media Supply Empty

which is not true, as paper is there

Now Sharp recommends to untick something in driver properties in printer
port

But ipp:// does not have the same (or any in fact) properties

Any idea how to "fix" the status

Thanks

Seb


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2 Replies
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Re: Input Media Supply Empty

On 11/12/2013 03:41 PM, Sebastian Cerazy wrote:
> Sharp MX7040N = no issue
>
> Sharp MX6240N = Status and Control = Input Media Supply Empty
>
> which is not true, as paper is there
>
> Now Sharp recommends to untick something in driver properties in printer
> port
>
> But ipp:// does not have the same (or any in fact) properties
>
> Any idea how to "fix" the status
>
> Thanks
>
> Seb
>
>



The status is set via snmp. iprint will query the printer using snmp to
know the status and according to printer answer, status will be set.

1. Take a lan trace between iprint and printer and see who is wrong.
Printer sending the wrong snmp code or iprint getting the right code but
misunderstanding it.

2. Do not query this printer for status. Use the nosnmp switch on the
gateway autoload command.
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Re: Input Media Supply Empty

Thanks, nosnmp switch is fine

Seb

"Mysterious" <Mysterious@heaven.com> wrote in message
news:Eg1hu.713$bI1.298@novprvlin0913.provo.novell.com...
> On 11/12/2013 03:41 PM, Sebastian Cerazy wrote:
>> Sharp MX7040N = no issue
>>
>> Sharp MX6240N = Status and Control = Input Media Supply Empty
>>
>> which is not true, as paper is there
>>
>> Now Sharp recommends to untick something in driver properties in printer
>> port
>>
>> But ipp:// does not have the same (or any in fact) properties
>>
>> Any idea how to "fix" the status
>>
>> Thanks
>>
>> Seb
>>
>>

>
>
> The status is set via snmp. iprint will query the printer using snmp to
> know the status and according to printer answer, status will be set.
>
> 1. Take a lan trace between iprint and printer and see who is wrong.
> Printer sending the wrong snmp code or iprint getting the right code but
> misunderstanding it.
>
> 2. Do not query this printer for status. Use the nosnmp switch on the
> gateway autoload command.



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