rcwgardner Absent Member.
Absent Member.
5268 views

Instaaling iprint printer winsock error 10060

We have Netware 6.5 SP8 with iPrint. Printing works fine. We use ZenWorks 7 to install printers through the Workstation Policy. This is where the problem begins. Policy is set to run on User Login. If the user is a member of the Local PC Admin group then the policy will run and the printer will install. However, if this user is only a Power User or a User (Students) then the policy will not run and if the user runs wmsched and highlights the policy and clicks "Run Now" they get an error "You do not have sufficient rights to complete the operation."

If this user then browses with IE to the iprint server and ipp to see the list of printers and selects the printer to install they get the following message: ErrorCode: 10060. Error message: WinSock 10060 - Connection has timed out. Error group: WINSOCK Error code: 10060. OK!!! - No it's not OK..

The only way we can get printers installed is to make users a member of the Administrator group which is not an option for 6000 students.

I have isolated this and removed all group policys in testing this but still the problem happens. Just wondering if anyone else out there has experienced this and what suggestions you might have to help us on this.

Thanks, Richard
Tags (3)
0 Likes
6 Replies
Knowledge Partner
Knowledge Partner

Re: Instaaling iprint printer winsock error 10060

rcwgardner;2027146 wrote:
We have Netware 6.5 SP8 with iPrint. Printing works fine. We use ZenWorks 7 to install printers through the Workstation Policy. This is where the problem begins. Policy is set to run on User Login. If the user is a member of the Local PC Admin group then the policy will run and the printer will install. However, if this user is only a Power User or a User (Students) then the policy will not run and if the user runs wmsched and highlights the policy and clicks "Run Now" they get an error "You do not have sufficient rights to complete the operation."

If this user then browses with IE to the iprint server and ipp to see the list of printers and selects the printer to install they get the following message: ErrorCode: 10060. Error message: WinSock 10060 - Connection has timed out. Error group: WINSOCK Error code: 10060. OK!!! - No it's not OK..

The only way we can get printers installed is to make users a member of the Administrator group which is not an option for 6000 students.

I have isolated this and removed all group policys in testing this but still the problem happens. Just wondering if anyone else out there has experienced this and what suggestions you might have to help us on this.

Thanks, Richard


Check your iprint.ini file on the server, what is the AllowUserPrinters set to?

Novell Doc: OES 1 - Windows Client: Using Additional Features

Thomas
0 Likes
rcwgardner Absent Member.
Absent Member.

Re: Instaaling iprint printer winsock error 10060

thsundel;2027164 wrote:
Check your iprint.ini file on the server, what is the AllowUserPrinters set to?

Novell Doc: OES 1 - Windows Client: Using Additional Features

Thomas


In the iprint.ini file the setting is - AllowUserPrinters = 3, which should mean that whatever the rights are the printer will be installed.

Regards
0 Likes
Knowledge Partner
Knowledge Partner

Re: Instaaling iprint printer winsock error 10060

rcwgardner;2027425 wrote:
In the iprint.ini file the setting is - AllowUserPrinters = 3, which should mean that whatever the rights are the printer will be installed.

Regards


Okay good. Next question, have you configured iPrint Policy in the user package or workstation package and have you assigned this policy to users or workstations?

Thomas
0 Likes
rcwgardner Absent Member.
Absent Member.

Re: Instaaling iprint printer winsock error 10060

thsundel;2027840 wrote:
Okay good. Next question, have you configured iPrint Policy in the user package or workstation package and have you assigned this policy to users or workstations?

Thomas


The iPrint policy is a workstation package and is associated to either a container or to individual workstations.
0 Likes
Knowledge Partner
Knowledge Partner

Re: Instaaling iprint printer winsock error 10060

rcwgardner;2028017 wrote:
The iPrint policy is a workstation package and is associated to either a container or to individual workstations.


Out of ides but you should double check the documentation on how to set this up:

Novell Doc: Novell ZENworks 7 Desktop Management Administration Guide - Novell iPrint Policy (User and Workstation Packages)

I found this that might help you:

If you configure the Novell iPrint policy as part of a Workstation Package and schedule the package to run at system startup, the iPrint policy runs; however, printers cannot be pushed at system startup. For printers to be pushed to the workstation, a user must be logged in to the workstation. This is not an issue if you configure the Novell iPrint policy as part of a User Package because you cannot schedule User Package policies to run at system startup.

If you normally schedule Workstation Packages to run at system startup, you should create a schedule for the iPrint policy to run at user login or some other time when the user is logged in to the workstation. If you schedule an iPrint policy in a Workstation Package to run at user login, make sure that the Impersonation remains at the default: System Impersonation (Advanced Settings > Impersonation). If you set the policy to run at user login and interactive user, the policy fails to run.


And TID 10098720: 10098720: iPrint printers are not being distributed after an OES NetWare server upgrade.

And TID 3780837: iPrint printers don't install via ZEN iPrint policy packages

Thomas
0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: Instaaling iprint printer winsock error 10060

Have you tried with the iPrint policy schedule set to: "User desktop is
active (WinNT-2000-XP Only)"?
(And make sure that Impersonation=System)

/Lars

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.