Anonymous_User Absent Member.
Absent Member.
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Iprint / ndps corruption?

Hi all,

We have isntalled Iprint on a netware 6.5 cluster, Iprint volume on shared
storage. We are experiencing strange errors with our printers / printer
driver profiles. For example one printer with a PCL6 driver and a printer
driver profile works fine, another printer with the same driver and the
same printer driver profile gives an error 'Printer driver profile <xxxxx>
is assigned to this printer and could not be found, failed to download or
was corrupt (error code 65555)'

The Broker screen regularly gives error messages like 'The Resource
Mananger Service could not open the data file <xxxx>/NDPSDRVR.ZIP. Make
sure the file exists and is not corrupted

The logger screen give messages like 'The 106 operation to the NDPSM
failed', accompanied by an error code -914. According to the knowledgebase
this problem was solved a long time ago (we are using NDPS Gateway 3.01.09
from april 25 2005) Also, we get errors like

com.novell.service.ndps.NDPSExtendedException:
attribute error: illegal attribute modification
attribute: Printer Name

And last but not least the Iprint volume does not seem to shutdown cleanly
if we migrate, since the server always needs to do a replay of the
transaction log.

But otherwise, things work just fine 😉

Any suggestions would be appreciated!

Reagrds,

Karl-Heinz


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10 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Iprint / ndps corruption?

Sounds like the broker might be at fault. Is the RMS (Resource Management
Service) driver files on the shared volume as well?? (This normally lands
on SYS:/ndps/resdir/ ....)



>>> On 9/30/2005 at 1:56:46 am, in message

<2d6%e.4537$jT.1750@prv-forum2.provo.novell.com>, <khh@dcmr.nl> wrote:
> Hi all,
>
> We have isntalled Iprint on a netware 6.5 cluster, Iprint volume on
> shared
> storage. We are experiencing strange errors with our printers / printer
> driver profiles. For example one printer with a PCL6 driver and a
> printer
> driver profile works fine, another printer with the same driver and the
> same printer driver profile gives an error 'Printer driver profile <xxxxx>


>
> is assigned to this printer and could not be found, failed to download
> or
> was corrupt (error code 65555)'
>
> The Broker screen regularly gives error messages like 'The Resource
> Mananger Service could not open the data file <xxxx>/NDPSDRVR.ZIP. Make
> sure the file exists and is not corrupted
>
> The logger screen give messages like 'The 106 operation to the NDPSM
> failed', accompanied by an error code -914. According to the
> knowledgebase
> this problem was solved a long time ago (we are using NDPS Gateway
> 3.01.09
> from april 25 2005) Also, we get errors like
>
> com.novell.service.ndps.NDPSExtendedException:
> attribute error: illegal attribute modification
> attribute: Printer Name
>
> And last but not least the Iprint volume does not seem to shutdown
> cleanly
> if we migrate, since the server always needs to do a replay of the
> transaction log.
>
> But otherwise, things work just fine 😉
>
> Any suggestions would be appreciated!
>
> Reagrds,
>
> Karl-Heinz

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Anonymous_User Absent Member.
Absent Member.

Re: Iprint / ndps corruption?

Yes, everything is on the shared volume, including the RMS.

I Eventually decided to delete the printer driver profile an create
another one with the same settings. This seems to work, as all printers
now install perfectly.

I did a verify on the NSS volume and now that is OK as well. The only
thing now bothering me is the error report on the broker. I noticed that
the error is about the same directory everytime
(ndps/resdir/ENGLISH/prndrv/win2000/42BA8248/ARCHIVES/NDPSDRVR.ZIP). the
42BA8248 directory doesn't exist, but I don't know to what printer or
driver it would refer. Any thoughts on how to find this?


> Sounds like the broker might be at fault. Is the RMS (Resource

Management
> Service) driver files on the shared volume as well?? (This normally

lands
> on SYS:/ndps/resdir/ ....)
>
>
>
> >>> On 9/30/2005 at 1:56:46 am, in message

> <2d6%e.4537$jT.1750@prv-forum2.provo.novell.com>, <khh@dcmr.nl> wrote:
> > Hi all,
> >
> > We have isntalled Iprint on a netware 6.5 cluster, Iprint volume on
> > shared
> > storage. We are experiencing strange errors with our printers /

printer
> > driver profiles. For example one printer with a PCL6 driver and a
> > printer
> > driver profile works fine, another printer with the same driver and

the
> > same printer driver profile gives an error 'Printer driver profile

<xxxxx>
>
> >
> > is assigned to this printer and could not be found, failed to download
> > or
> > was corrupt (error code 65555)'
> >
> > The Broker screen regularly gives error messages like 'The Resource
> > Mananger Service could not open the data file <xxxx>/NDPSDRVR.ZIP.

Make
> > sure the file exists and is not corrupted
> >
> > The logger screen give messages like 'The 106 operation to the NDPSM
> > failed', accompanied by an error code -914. According to the
> > knowledgebase
> > this problem was solved a long time ago (we are using NDPS Gateway
> > 3.01.09
> > from april 25 2005) Also, we get errors like
> >
> > com.novell.service.ndps.NDPSExtendedException:
> > attribute error: illegal attribute modification
> > attribute: Printer Name
> >
> > And last but not least the Iprint volume does not seem to shutdown
> > cleanly
> > if we migrate, since the server always needs to do a replay of the
> > transaction log.
> >
> > But otherwise, things work just fine 😉
> >
> > Any suggestions would be appreciated!
> >
> > Reagrds,
> >
> > Karl-Heinz


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Anonymous_User Absent Member.
Absent Member.

Re: Iprint / ndps corruption?

Karl-Heinz

In the master NDPSTOC.INI in the ndps\resdir directory.
To clean out false entries delete this file and recreate it by
disabling/enabling the RMS serve in the Broker screen.
http://support.novell.com/techcenter/search/search.do?cmd=displayKC&docType=kc&externalId=10077667html&sliceId=&dialogID=764920

Peter


> I did a verify on the NSS volume and now that is OK as well. The only
> thing now bothering me is the error report on the broker. I noticed that
> the error is about the same directory everytime
> (ndps/resdir/ENGLISH/prndrv/win2000/42BA8248/ARCHIVES/NDPSDRVR.ZIP). the
> 42BA8248 directory doesn't exist, but I don't know to what printer or
> driver it would refer. Any thoughts on how to find this?
>
>



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Anonymous_User Absent Member.
Absent Member.

Re: Iprint / ndps corruption?

Thanks for this info. Unfortunately it seems to work somewhat different
with iprint.

As far as I can see, there is no NDPSTOC.INI in ndps\resdir, but in our
case the first time I've found it was in
ndps\resdir\ENGLISH\Prndrv\win2000. Deleting this file and disable/enable
RMS dit rebuild it, only to return the error.

Very useful info though, since this give me a good direction as where to
look. Of course, any additional info would be great 🙂

Karl-Heinz
> Karl-Heinz
>
> In the master NDPSTOC.INI in the ndps\resdir directory.
> To clean out false entries delete this file and recreate it by
> disabling/enabling the RMS serve in the Broker screen.
> http://support.novell.com/techcenter/search/search.do?

cmd=displayKC&docType=kc&externalId=10077667html&sliceId=&dialogID=764920
>
> Peter
>
>
> > I did a verify on the NSS volume and now that is OK as well. The only
> > thing now bothering me is the error report on the broker. I noticed

that
> > the error is about the same directory everytime
> > (ndps/resdir/ENGLISH/prndrv/win2000/42BA8248/ARCHIVES/NDPSDRVR.ZIP).

the
> > 42BA8248 directory doesn't exist, but I don't know to what printer or
> > driver it would refer. Any thoughts on how to find this?
> >
> >

>
>


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Anonymous_User Absent Member.
Absent Member.

Re: Iprint / ndps corruption?

Karl-Heinz,

Seems like the info in the NDPSM database mismatches the broker info.
NDPSM makes a database dump every night. It is saved as a CSV file in the
*.psm directory.
In here you can find the printers that still point to the deleted resdir
directory.
Two things you can try:
1) For the PA's that point to the wrong directory, switch to another driver,
submit, switch back to original driver, submit.
2) In the NDPSM server console screen choose Rebuild database.

Peter

> Thanks for this info. Unfortunately it seems to work somewhat different
> with iprint.
>
> As far as I can see, there is no NDPSTOC.INI in ndps\resdir, but in our
> case the first time I've found it was in
> ndps\resdir\ENGLISH\Prndrv\win2000. Deleting this file and disable/enable
> RMS dit rebuild it, only to return the error.
>
> Very useful info though, since this give me a good direction as where to
> look. Of course, any additional info would be great 🙂
>
> Karl-Heinz
>> Karl-Heinz
>>
>> In the master NDPSTOC.INI in the ndps\resdir directory.
>> To clean out false entries delete this file and recreate it by
>> disabling/enabling the RMS serve in the Broker screen.
>> http://support.novell.com/techcenter/search/search.do?

> cmd=displayKC&docType=kc&externalId=10077667html&sliceId=&dialogID=764920
>>
>> Peter
>>
>>
>> > I did a verify on the NSS volume and now that is OK as well. The only
>> > thing now bothering me is the error report on the broker. I noticed

> that
>> > the error is about the same directory everytime
>> > (ndps/resdir/ENGLISH/prndrv/win2000/42BA8248/ARCHIVES/NDPSDRVR.ZIP).

> the
>> > 42BA8248 directory doesn't exist, but I don't know to what printer or
>> > driver it would refer. Any thoughts on how to find this?
>> >
>> >

>>
>>

>



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Anonymous_User Absent Member.
Absent Member.

Re: Iprint / ndps corruption?

Peter,

Thank you! The CSV file finally showed me which printers were pointing to
the wrong directory. Reassigning them solves the error. A lot of work to
do unfortunately because it is more than one printer ( a lot more 😞 )

Seems that there is indeed some serious mismatch between the NDPSM
database en the Broker. After I reassigned the driver like you suggested,
the printer driver profile cannot be associated with the printer anymore.
That is: It can be assigned but if I then try to install the printer I get
that nasty error again telling me the printer driver profile is corrupt.

Only way out here is to do the same thing I did with the other driver:
Create a new printer driver profile, assign this to the corrected PA and
if all is corrected, delete the old profile.

So this is the solution. But it doesn't explain to me why I can install
the printers, with profile, even if I get the error message on the broker.
Any TID's or other documentation that might shed some light on this?

Karl-Heinz
> Karl-Heinz,
>
> Seems like the info in the NDPSM database mismatches the broker info.
> NDPSM makes a database dump every night. It is saved as a CSV file in

the
> *.psm directory.
> In here you can find the printers that still point to the deleted resdir
> directory.
> Two things you can try:
> 1) For the PA's that point to the wrong directory, switch to another

driver,
> submit, switch back to original driver, submit.
> 2) In the NDPSM server console screen choose Rebuild database.
>
> Peter
>
> > Thanks for this info. Unfortunately it seems to work somewhat different
> > with iprint.
> >
> > As far as I can see, there is no NDPSTOC.INI in ndps\resdir, but in our
> > case the first time I've found it was in
> > ndps\resdir\ENGLISH\Prndrv\win2000. Deleting this file and

disable/enable
> > RMS dit rebuild it, only to return the error.
> >
> > Very useful info though, since this give me a good direction as where

to
> > look. Of course, any additional info would be great 🙂
> >
> > Karl-Heinz
> >> Karl-Heinz
> >>
> >> In the master NDPSTOC.INI in the ndps\resdir directory.
> >> To clean out false entries delete this file and recreate it by
> >> disabling/enabling the RMS serve in the Broker screen.
> >> http://support.novell.com/techcenter/search/search.do?

> >

cmd=displayKC&docType=kc&externalId=10077667html&sliceId=&dialogID=764920
> >>
> >> Peter
> >>
> >>
> >> > I did a verify on the NSS volume and now that is OK as well. The

only
> >> > thing now bothering me is the error report on the broker. I noticed

> > that
> >> > the error is about the same directory everytime
> >> > (ndps/resdir/ENGLISH/prndrv/win2000/42BA8248/ARCHIVES/NDPSDRVR.ZIP).

> > the
> >> > 42BA8248 directory doesn't exist, but I don't know to what printer

or
> >> > driver it would refer. Any thoughts on how to find this?
> >> >
> >> >
> >>
> >>

> >

>
>


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Anonymous_User Absent Member.
Absent Member.

Re: Iprint / ndps corruption?

> So this is the solution. But it doesn't explain to me why I can install
> the printers, with profile, even if I get the error message on the broker.
> Any TID's or other documentation that might shed some light on this?
>


Is this the only Broker on the network ?
If not the PA's might be connected to another broker, that does have the
deleted directory.

Peter


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Anonymous_User Absent Member.
Absent Member.

Re: Iprint / ndps corruption?

> > So this is the solution. But it doesn't explain to me why I can install
> > the printers, with profile, even if I get the error message on the

broker.
> > Any TID's or other documentation that might shed some light on this?
> >

>
> Is this the only Broker on the network ?
> If not the PA's might be connected to another broker, that does have the
> deleted directory.
>
> Peter


We do have another broker running, which is running the 'old' NDPS. So
perhaps that is where the confusion started. Now that we have reset the
printer drivers and defined a new profile to go with it, everything works
OK. Installation logs of the time show that there have been several
attempts to install new printer drivers, without re-examining the existing
printers. That's probably what started it all.

Peter, thank you very much for your help! Now to sort out the ACL bit (but
there is a new post for that 😉

Karl-Heinz
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Anonymous_User Absent Member.
Absent Member.

Re: Iprint / ndps corruption?

> Peter, thank you very much for your help! Now to sort out the ACL bit (but
> there is a new post for that 😉
>

Karl-Heinz,

Glad to help out.

One more thing, have a look at the /setrms option:
http://support.novell.com/cgi-bin/search/searchtid.cgi?10069798.htm

Peter


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Anonymous_User Absent Member.
Absent Member.

Re: Iprint / ndps corruption?

>
> One more thing, have a look at the /setrms option:
> http://support.novell.com/cgi-bin/search/searchtid.cgi?10069798.htm
>
> Peter
>

That's a nice one 🙂 thanks!

Karl-Heinz

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