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mcando Super Contributor.
Super Contributor.
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Job has been cancelled error

Hi, after a power failure iprint stopped printing with message 'job has been cancelled' at iprint client workstation
I've also gone to the point to delete and recreate all print objects, printer, print manager and driver store with no luck.
It's a OES2018 server


This is the message I get in /var/opt/novell/log/iprint/iprintgw.log

WARNING REST call failed. HTTP Status Code: 404
Nov 27 16:55:14 2018 WARNING PrintPdfJob is Failed with ccode -1

If anyone can help me I'll appreciate it.

Thanks!
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2 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Job has been cancelled error

On 27-11-18 21:24, mcando wrote:
>
> Hi, after a power failure iprint stopped printing with message 'job has
> been cancelled' at iprint client workstation
> I've also gone to the point to delete and recreate all print objects,
> printer, print manager and driver store with no luck.
> It's a OES2018 server
>
>
> This is the message I get in /var/opt/novell/log/iprint/iprintgw.log
>
> WARNING REST call failed. HTTP Status Code: 404
> Nov 27 16:55:14 2018 WARNING PrintPdfJob is Failed with ccode -1
>
> If anyone can help me I'll appreciate it.
>
> Thanks!
>
>


You can only see this error if the print job is sent in pdf format to
the server so i'm surprise that you see it from windows pc.Normally you
will see it from an LPR client (linux) or mobile device but you
mentioned oes2018 and not iprint for oes2018 so you have no mobile services
Anyway, open a SR with Microfocus and ask for the fTF file for bug
1113243. You'll get a file with the fix and the SR will be reimburse
back to you.
0 Likes
mcando Super Contributor.
Super Contributor.

Re: Job has been cancelled error

Ok, thank you!

Mysterious;2491606 wrote:
On 27-11-18 21:24, mcando wrote:
>
> Hi, after a power failure iprint stopped printing with message 'job has
> been cancelled' at iprint client workstation
> I've also gone to the point to delete and recreate all print objects,
> printer, print manager and driver store with no luck.
> It's a OES2018 server
>
>
> This is the message I get in /var/opt/novell/log/iprint/iprintgw.log
>
> WARNING REST call failed. HTTP Status Code: 404
> Nov 27 16:55:14 2018 WARNING PrintPdfJob is Failed with ccode -1
>
> If anyone can help me I'll appreciate it.
>
> Thanks!
>
>


You can only see this error if the print job is sent in pdf format to
the server so i'm surprise that you see it from windows pc.Normally you
will see it from an LPR client (linux) or mobile device but you
mentioned oes2018 and not iprint for oes2018 so you have no mobile services
Anyway, open a SR with Microfocus and ask for the fTF file for bug
1113243. You'll get a file with the fix and the SR will be reimburse
back to you.
0 Likes
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