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Mac OS 10.11 (El Capitan) Support

I just ran the 10.11 upgrade on my test Macbook Air and it appears to break iPrint quite handily.

The application is reported as 'incompatible' at install and fails even if you tell the installer to continue anyway.

I hope that I'm missing something here and that there's an easy fix.
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Re: Mac OS 10.11 (El Capitan) Support

cbeehler;2407803 wrote:
I just ran the 10.11 upgrade on my test Macbook Air and it appears to break iPrint quite handily.

The application is reported as 'incompatible' at install and fails even if you tell the installer to continue anyway.

I hope that I'm missing something here and that there's an easy fix.


I just submitted a support ticket on this issue. the problem is probably due to the change in rights to the /usr/bin and /usr/lib directories that were implemented by Apple in 10.11. Hopefully they can get a new client released shortly.
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Re: Mac OS 10.11 (El Capitan) Support

Thanks for taking care of that. I'm telling everyone to hold off until the iPrint and MS Office issues are ironed out.

Hey, moderators! How's about a "reported to engineering" TID on this!
🙂
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Re: Mac OS 10.11 (El Capitan) Support

On 07/10/2015 15:56, cbeehler wrote:

> Thanks for taking care of that. I'm telling everyone to hold off until
> the iPrint and MS Office issues are ironed out.
>
> Hey, moderators! How's about a "reported to engineering" TID on this!
> 🙂


Whilst I've not found a relevant bug logged in Bugzilla I have suggested
to my Novell contacts that a TID covering iPrint and OS X El Capitan
(10.11) is published.

HTH.
--
Simon
Novell/NetIQ Knowledge Partner

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Re: Mac OS 10.11 (El Capitan) Support

Would love a fix soon so we can allow our users to upgrade.. iPrint appears to be the only issue with OS X El Capitan (thus far) in our environment.

It would be nice if Novell could work proactively on making iPrint work while OS X is in BETA stages and therefore functional when the OS is released publicly. We have to warn our users not to upgrade every time a new version of OS X is released because iPrint breaks!
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Re: Mac OS 10.11 (El Capitan) Support

On 07/10/2015 17:02, Simon Flood wrote:

> Whilst I've not found a relevant bug logged in Bugzilla I have suggested
> to my Novell contacts that a TID covering iPrint and OS X El Capitan
> (10.11) is published.


TID 7016887[1] has now been published - there are currently two issues
which have been reported to Engineering.

HTH.

[1] https://www.novell.com/support/kb/doc.php?id=7016887
--
Simon
Novell/NetIQ Knowledge Partner

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Re: Mac OS 10.11 (El Capitan) Support

WORKAROUND (and perhaps a Bad Idea - I'm not sure yet)
You can regain most functionality by doing the procedure listed here:
http://osxdaily.com/2015/10/05/disable-rootless-system-integrity-protection-mac-os-x/

In short : Turn off SIP, install the client and then turn SIP back on (procedure shown at link above).
Doing this will ensure that you're not turning off system protection permanently.
Secure printing is sticky - you'll have to kill the client login dialog until the pw gets into keychain on first print. It hangs immediately AFTER authentication and needs to be force stopped or the machine rebooted. Besides that I'm having success with an HP Laserjet 4014 with secure printing enabled.

Hope this helps anyone who's users went ahead and clicked on the shiny "upgrade" button last week 🙂
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