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Mail serring fail

Hi All
I want to enable iprint email printing function, and then I create a new mail account from my Exchange 2007 server, and then try to login this user to MS OWA page. Yes this user could login well.
now I login appliance console, enable mail printing function...I typr like below:
Maill Address: ipuser01@sna.com.tw
Account Name:ipuser01
password:P@ssw0rd
re-type password:P@ssw0rd
incoming mail server:192.168.0.251
incoming server type: IMAP/POP(I tested 2 type...all fail)
outgoing mail server:192.168.0.251

But appliance show "changes cannot be saved because of the following errors: Could not authenticate email settings.Reason: Failed to connect to mail server for ipuser01@sna.com.tw"

I indeed believe these user information correct, which log I could check in appliance ?

thanks!!

wyldkao
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Re: Mail serring fail

HI
I check with Mail admin, it saied our company use POP3(Secure) 995 instead of POP3 110....
So How could I add POP3S item or modify original POP3 setting ??

thanks!!


wyldkao
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Re: Mail serring fail

On 11/15/2013 07:46 AM, wyldkao wrote:
>
> HI
> I check with Mail admin, it saied our company use POP3(Secure) 995
> instead of POP3 110....
> So How could I add POP3S item or modify original POP3 setting ??
>
> thanks!!
>
>
> wyldkao
>
>



From the docs:

https://www.novell.com/documentation/iprint-appliance1/iprint_appliance/data/b162nk6n.html

Unable to Configure Email Printing When SSL is Enabled for IMAP in GroupWise
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Re: Mail serring fail

Hi
I have set the procedure completed...but it issue still exist....
but I have 2 question:
(1)Does the incoming server need use hostname or FQDN match the hostname in this cerficate ? or I could use IP instead ?
(2)I find this certificate expire...so even I import this server toappliance...Does the expire factor make my issue exist ?

which log I could troubleshooting about mail confiure ?

thanks!!

wyldkao
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