Anonymous_User Absent Member.
Absent Member.
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Multiple Copies deleted

I'm having an odd issue here when someone tried to print multiple copies
of a print job.

(example, for 3 copies)
if they go to file-> print, and print a single copy 3 times, they get
three copies
If they go to file -> Print -> Print 3 copies, they only get one copy.

I wnet into iManager, "Manager Printer" -> Configuration -> Defaults(Legacy)
Copies is set to 1, and Max copies is set to 255

Is there anywhere Else I can look to find a "Number of copies" restriction?

Thank you
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4 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Multiple Copies deleted

On Fri, 11 Jan 2008 19:05:15 +0000, Frank wrote:

> (example, for 3 copies)
> if they go to file-> print, and print a single copy 3 times, they get
> three copies
> If they go to file -> Print -> Print 3 copies, they only get one copy.


If this is XP, make sure you have Microsoft hotfixes KB884897 and KB893225
installed.

--
Joe Marton
Novell Support Forum SysOp
Novell does not officially monitor these forums!
http://forums.novell.com/

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Anonymous_User Absent Member.
Absent Member.

Re: Multiple Copies deleted

That did the trick, Thank You

Joseph Marton wrote:
> On Fri, 11 Jan 2008 19:05:15 +0000, Frank wrote:
>
>> (example, for 3 copies)
>> if they go to file-> print, and print a single copy 3 times, they get
>> three copies
>> If they go to file -> Print -> Print 3 copies, they only get one copy.

>
> If this is XP, make sure you have Microsoft hotfixes KB884897 and KB893225
> installed.
>

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Anonymous_User Absent Member.
Absent Member.

Re: Multiple Copies deleted

Frank;1443551 wrote:
I'm having an odd issue here when someone tried to print multiple copies
of a print job.

(example, for 3 copies)
if they go to file-> print, and print a single copy 3 times, they get
three copies
If they go to file -> Print -> Print 3 copies, they only get one copy.

I wnet into iManager, "Manager Printer" -> Configuration -> Defaults(Legacy)
Copies is set to 1, and Max copies is set to 255

Is there anywhere Else I can look to find a "Number of copies" restriction?

Thank you


Frank what type of printers you having this with because I may have a solution.
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Anonymous_User Absent Member.
Absent Member.

Re: Multiple Copies deleted

It was with HP laserjets, but the hotfixes appear to have solved the problem

LukeC64 wrote:
> Frank;1443551 Wrote:
>> I'm having an odd issue here when someone tried to print multiple
>> copies
>> of a print job.
>>
>> (example, for 3 copies)
>> if they go to file-> print, and print a single copy 3 times, they get
>> three copies
>> If they go to file -> Print -> Print 3 copies, they only get one copy.
>>
>> I wnet into iManager, "Manager Printer" -> Configuration ->
>> Defaults(Legacy)
>> Copies is set to 1, and Max copies is set to 255
>>
>> Is there anywhere Else I can look to find a "Number of copies"
>> restriction?
>>
>> Thank you

>
> Frank what type of printers you having this with because I may have a
> solution.
>
>

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