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Absent Member.
Absent Member.
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NDPS Printer - Driver not updating/changing as configured

I'm using NDPS under Netware 6.5SP8 (I know, I know!) and I have a
printer that was configured previously using a different driver. I have
brought the new driver into the print mgr resources, and rebuilt the
resource info. When I look at the printer in NWADMIN, under
Configuration, [Default Printer Configuration], click Modify, Drivers
tab ... Win2000 drivers (I don't see an XP drivers option) ... the
driver shows as the correct new driver. When I look at NDPS Manager on
the server, under Information, it shows the right printer model.

When I look at it in NRM, however, I get a picture of what's going on:

> Printer Model Printer Manufacturer
> From Printer SHARP MX-6201N
> Win XP Driver SHARP AR-M550N PCL6 Models
> Win 2000 Driver SHARP MX-6201N PPD Models.NTx86


Well, the workstations *are* XP. But I don't show an XP option on the
drivers tab in NWADMIN, and I can't access the printers in iManager at all.

So ... how to fix it so that it uses the right XP driver? I've finally
gotten it to deploy, but it's installing the wrong (M550N) driver!

Thanks.

-- DE
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3 Replies
Knowledge Partner Knowledge Partner
Knowledge Partner

De,
> and I can't access the printers in iManager at all.
>

Why?

- Anders Gustafsson (Sysop)
The Aaland Islands (N60 E20)


Novell has a new enhancement request system,
or what is now known as the requirement portal.
If customers would like to give input in the upcoming
releases of Novell products then they should go to
http://www.novell.com/rms

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Absent Member.
Absent Member.

Anders Gustafsson wrote:
> De,
>> and I can't access the printers in iManager at all.
>>

> Why?


Ahhh, I *finally* did find out why: there was more than one "Admin"
object, and the way iManager authenticates for NDPS apparently uses LDAP
which apparently can't deal with multiple user objects of the same name
at different levels in the tree. There is a TID on this and other
issues, and it took me some time to resolve the reason and do updates
etc. in determining the cause.

So actually I can use iManager now. Mostly.

I still have a problem with one of the two printers, to update the
driver for XP, because it gives a PSM error. However, what I've done is
to remove the XP driver and set it to [None] (it will let me delete
drivers, just not add or select them) and now it defaults to the Win2000
driver, and I've actually finally got the printers to automatically
deploy to the workstations the way I've been wanting them to do all
along. From what I've read of the PSM error, I'd have to completely
delete the printer as I've got it now & start setting it up from
scratch, which I'm loathe to do as it all works.

And all my (NDPS/printer) problems are resolved, for now.

Thanks for all the help, folks!

-- DE



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Knowledge Partner Knowledge Partner
Knowledge Partner

De,
> Ahhh, I *finally* did find out why: there was more than one "Admin"
> object, and the way iManager authenticates for NDPS apparently uses LDAP
> which apparently can't deal with multiple user objects of the same name
> at different levels in the tree. There is a TID on this and other
> issues, and it took me some time to resolve the reason and do updates
> etc. in determining the cause.


OK. What is the TID number? If what you are saying holds true, then it is
not LDAP per se, but rather *how* NDPS performs the search and handles the
results. I was noty aware of that and we *do* have multiple Admin objects
in our tree with no problems. Hence I want to keep abreast of things 🙂


> And all my (NDPS/printer) problems are resolved, for now.
>


OK. Glad to hear!

- Anders Gustafsson (Sysop)
The Aaland Islands (N60 E20)


Novell has a new enhancement request system,
or what is now known as the requirement portal.
If customers would like to give input in the upcoming
releases of Novell products then they should go to
http://www.novell.com/rms

0 Likes
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