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Absent Member.
Absent Member.
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NDPSM.NLM abends when downing Printer Agent


Netware 6.5 SP6 with patch iprntnw65sp6f, the print volume is in a
cluster and we use PCounter 5.21c on some printers.

When a Printer Agent has to be put Down or Up, it frequently takes 2-3
minutes instead of 2-3 seconds, it sometimes abends.

When moving the print volume fom one node to another, it most likely
abends.

In addition "LPR communication failed" status alternates with Printing
status. "STRICTLPR" corrected this issue.

Below, beginning of abend.log :

*********************************************************
Novell Open Enterprise Server, NetWare 6.5
PVER: 6.50.06

Server HEC2 halted Friday, 30 March 2007 7.11.49.514
Abend 1 on P00: Server-5.70.06: Page Fault Processor Exception (Error
code 00000000)

Registers:
CS = 0060 DS = 007B ES = 007B FS = 007B GS = 007B SS = 0068
EAX = 00000000 EBX = 0000000C ECX = 00000000 EDX = AEDE85E8
ESI = B1EF90A0 EDI = 00000000 EBP = 00000002 ESP = B0EFFB7C
EIP = BB379928 FLAGS = 00010286
BB379928 8B809C000000 MOV EAX, [EAX+0000009C]=?
EIP in PCOUNTDP.NLM at code start +00007928h
Access Location: 0x0000009C

The violation occurred while processing the following instruction:
BB379928 8B809C000000 MOV EAX, [EAX+0000009C]
BB37992E 8944245C MOV [ESP+5C], EAX
BB379932 89E0 MOV EAX, ESP
BB379934 C7442404010000 MOV [ESP+04], 00000001
00BB37993C 89442460 MOV [ESP+60], EAX
BB379940 0FB605CD35F7B4 MOVZX EAX, byte ptr [B4F735CD]=0B
BB379947 C744240CCC35F7 MOV [ESP+0C], B4F735CC
B4BB37994F 83C002 ADD EAX, 00000002
BB379952 C7442410000000 MOV [ESP+10], 00000000
00BB37995A 89442408 MOV [ESP+08], EAX



Running process: NDPSM_TaskThrd_0 Process
Thread Owned by NLM: NDPSM.NLM
Stack pointer: B0EFF690
OS Stack limit: B0EFCEC0
Scheduling priority: 67371008
Wait state: 5050090 Wait for interrupt
Stack: --00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000000 (LOADER.NLM|KernelAddressSpace+0)


--
infocentrehec
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3 Replies
Absent Member.
Absent Member.

infocentrehec wrote:

>Below, beginning of abend.log :


Could you post the complete abend.log entry for this abend?

--
Marcel Cox
http://support.novell.com/forums
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Absent Member.
Absent Member.


see attached file.


+-------------------------------------------------------------------+
|Filename: abend.zip |
|Download: http://www.ndsengineers.com/attachment.php?attachmentid=38|
+-------------------------------------------------------------------+

--
infocentrehec
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Absent Member.
Absent Member.

The stack trace clearly shows that Pcounter is involved in the abend.
Also, I see that your PCOUNTD.NLM goes back to 2004. Is there no updated
version?
You might also try the following patches:
http://support.novell.com/cgi-bin/search/searchtid.cgi?/2974976.htm
http://download.novell.com/Download?buildid=LJ1TCa6MS0w~

though I think you probably have to run up the issue to the Pcounter folks
to get a solution for it.

--
Marcel Cox
http://support.novell.com/forums
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