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New iPrint Appliance Install. Print Manager not loading

I've tried several times to configure the iPrint appliance from scratch, and keep getting a consistent error. The Default "print_manager" object is created successfully, but is not loading properly. If I try to manage the default print_manager in iManager, I get the following error:


Exception reading manager information
Error Request (SERVER_ERROR) - bad status code (0x500)
IPP Error: 0x500


Also, when attempting to create a printer, I get the following:

Error Error: Create Printer Failure
Print Manager print_manager.iPrintAppliance is not loaded.
It must be loaded to create a new Printer Agent.
Select the Manage Print Manager task to load.


This is not related to accepting the SSL certificate, I've already done that. Clearly from the documentation, I cannot create a new print manager, I have to use the one created for me on install. Any suggestions? Thanks in advance.
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Re: New iPrint Appliance Install. Print Manager not loading

Never mind, I figured it out. The iprint appliance requires a secondary virtual disk for drivers and such. After making some mistakes on my first attempt to configure the appliance, I re-used the secondary virtual disk from the previous failed install, which caused this problem. I blew everything away, including the secondary disk and started over. After that, it came up OK. Can I make a feature request that we have the option to initialize the sdb disk during install?

Thanks,

Nathan
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Re: New iPrint Appliance Install. Print Manager not loading

On 07/08/2013 21:26, nbroome wrote:

> Can I make a feature request
> that we have the option to initialize the sdb disk during install?


Except that would break the upgrade process since the second disk stores
the config and to upgrade you deploy the next version of the appliance,
attach the second disk from previous version, restart and you're back up
and running.

HTH.
--
Simon
Novell Knowledge Partner

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Re: New iPrint Appliance Install. Print Manager not loading

Simon Flood wrote:

> Except that would break the upgrade process since the second disk
> stores the config and to upgrade you deploy the next version of the
> appliance, attach the second disk from previous version, restart and
> you're back up and running.


That's true for Filr. With iPrint you can export the config and then
reimport it into a new appliance to do an "upgrade" which means you
really don't even need the second disk or could easily nuke the second
disk if you desired.

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Your world is on the move. http://www.novell.com/mobility/
We know what your world looks like. http://www.novell.com/yourworld/

Joe Marton Emeritus Knowledge Partner
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Re: New iPrint Appliance Install. Print Manager not loading

On 08/08/2013 14:31, Joseph Marton wrote:

> That's true for Filr. With iPrint you can export the config and then
> reimport it into a new appliance to do an "upgrade" which means you
> really don't even need the second disk or could easily nuke the second
> disk if you desired.


Ah I'd missed that, probably because there isn't yet a newer version
available to upgrade to.

So for OP they could export config, shut down and delete appliance,
re-deploy appliance adding second disk (which at that point is
uninitialised), start up, then reimport config.

HTH.
--
Simon
Novell Knowledge Partner

------------------------------------------------------------------------
Do you work with Novell technologies at a university, college or school?
If so, your campus could benefit from joining the Technology Transfer
Partner (TTP) program. See novell.com/ttp for more details.
------------------------------------------------------------------------
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Re: New iPrint Appliance Install. Print Manager not loading

Simon Flood wrote:

> So for OP they could export config, shut down and delete appliance,
> re-deploy appliance adding second disk (which at that point is
> uninitialised), start up, then reimport config.


Yes, or even leave out the step of adding a second disk.

--
Your world is on the move. http://www.novell.com/mobility/
We know what your world looks like. http://www.novell.com/yourworld/

Joe Marton Emeritus Knowledge Partner
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