Anonymous_User Absent Member.
Absent Member.
1111 views

No Audit Page Count for some printers

For some printers, specifically the Brother MFC-8460/8860, the page count
column in the Audit Log is 0 for all jobs. All other job information is
correct. Auditing page count works fine for most other printers.

Clients are WinXP sp1/sp2 with iPrint Client 4.15 installed and client
4.91sp2 or sp3.

Server is Netware 6.5sp6, ndpsm v3.02, ndpsgw v4.00.09


0 Likes
1 Reply
Anonymous_User Absent Member.
Absent Member.

Re: No Audit Page Count for some printers

David wrote:
> For some printers, specifically the Brother MFC-8460/8860, the page count
> column in the Audit Log is 0 for all jobs. All other job information is
> correct. Auditing page count works fine for most other printers.
>
> Clients are WinXP sp1/sp2 with iPrint Client 4.15 installed and client
> 4.91sp2 or sp3.
>
> Server is Netware 6.5sp6, ndpsm v3.02, ndpsgw v4.00.09


Auditing only works if the print manager can figure out the page count
by examining the print data. It may be that the Brother uses a PDL that
the print manager doesn't recognize. Does the printer have more than
one flavor of its driver? For example, does it have a PostScript driver
too? If so, you might try it.
Hope that helps.
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.