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OS X Mavericks iPrint Issue

Hello,

We are in the process of moving all of our Macs to 10.9 Mavericks. All of the upgrades appeared to be going fine, but then we imaged a new Mac with 10.9. The person went to our printer map page and installed printers, but nothing would print to them. I tried installing a new printer on my MacBook running Mavericks and had the same issue. Nothing would print to any newly installed printer. I went out to https://localhost:631/ to view the CUPS information on my Mac and see that the "Connection" information for all newly added printers is defined as "file:///dev/null" instead of "iprint://iprint.ccsd93.com/ipp/DO_HP 2055_PQ1?type=ipp" (or whatever the printer name is). I have tried installing the latest iPrint client, with the same results.

Any clue as to what is happening?

Tim
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2 Replies
Admiral
Admiral

tmusa wrote:

>
> Hello,
>
> We are in the process of moving all of our Macs to 10.9 Mavericks. All
> of the upgrades appeared to be going fine, but then we imaged a new Mac
> with 10.9. The person went to our printer map page and installed
> printers, but nothing would print to them. I tried installing a new
> printer on my MacBook running Mavericks and had the same issue. Nothing
> would print to any newly installed printer. I went out to
> https://localhost:631/ to view the CUPS information on my Mac and see
> that the "Connection" information for all newly added printers is
> defined as "file:///dev/null" instead of
> "iprint://iprint.ccsd93.com/ipp/DO_HP 2055_PQ1?type=ipp" (or whatever
> the printer name is). I have tried installing the latest iPrint client,
> with the same results.
>
> Any clue as to what is happening?
>
> Tim
>
>


I am not sure what is going on. I don't think it is an iprint issue. What
version of mavericks are you on? 10.9.x? I am not having any issues with
mavericks and iprint. Is this on OES, Netware, or iprint appliance. What
version?
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Fleet Admiral
Fleet Admiral

On 27/02/2014 14:06, tmusa wrote:

> We are in the process of moving all of our Macs to 10.9 Mavericks. All
> of the upgrades appeared to be going fine, but then we imaged a new Mac
> with 10.9. The person went to our printer map page and installed
> printers, but nothing would print to them. I tried installing a new
> printer on my MacBook running Mavericks and had the same issue. Nothing
> would print to any newly installed printer. I went out to
> https://localhost:631/ to view the CUPS information on my Mac and see
> that the "Connection" information for all newly added printers is
> defined as "file:///dev/null" instead of
> "iprint://iprint.ccsd93.com/ipp/DO_HP 2055_PQ1?type=ipp" (or whatever
> the printer name is). I have tried installing the latest iPrint client,
> with the same results.
>
> Any clue as to what is happening?


Do you have a space in the printer name? See newly published TID 7014704[1].

HTH.

[1] http://www.novell.com/support/kb/doc.php?id=7014704
--
Simon
Novell Knowledge Partner

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