OS X Mavericks iPrint Issue

[tmusa]

Hello,

We are in the process of moving all of our Macs to 10.9 Mavericks. All of the upgrades appeared to be going fine, but then we imaged a new Mac with 10.9. The person went to our printer map page and installed printers, but nothing would print to them. I tried installing a new printer on my MacBook running Mavericks and had the same issue. Nothing would print to any newly installed printer. I went out to https://localhost:631/ to view the CUPS information on my Mac and see that the "Connection" information for all newly added printers is defined as "file:///dev/null" instead of "iprint://iprint.ccsd93.com/ipp/DO_HP 2055_PQ1?type=ipp" (or whatever the printer name is). I have tried installing the latest iPrint client, with the same results.

Any clue as to what is happening?

Tim

[warper2]

tmusa wrote:

>
> Hello,
>
> We are in the process of moving all of our Macs to 10.9 Mavericks. All
> of the upgrades appeared to be going fine, but then we imaged a new Mac
> with 10.9. The person went to our printer map page and installed
> printers, but nothing would print to them. I tried installing a new
> printer on my MacBook running Mavericks and had the same issue. Nothing
> would print to any newly installed printer. I went out to
> https://localhost:631/ to view the CUPS information on my Mac and see
> that the "Connection" information for all newly added printers is
> defined as "file:///dev/null" instead of
> "iprint://iprint.ccsd93.com/ipp/DO_HP 2055_PQ1?type=ipp" (or whatever
> the printer name is). I have tried installing the latest iPrint client,
> with the same results.
>
> Any clue as to what is happening?
>
> Tim
>
>

I am not sure what is going on. I don't think it is an iprint issue. What
version of mavericks are you on? 10.9.x? I am not having any issues with
mavericks and iprint. Is this on OES, Netware, or iprint appliance. What
version?

[smflood]

On 27/02/2014 14:06, tmusa wrote:

> We are in the process of moving all of our Macs to 10.9 Mavericks. All
> of the upgrades appeared to be going fine, but then we imaged a new Mac
> with 10.9. The person went to our printer map page and installed
> printers, but nothing would print to them. I tried installing a new
> printer on my MacBook running Mavericks and had the same issue. Nothing
> would print to any newly installed printer. I went out to
> https://localhost:631/ to view the CUPS information on my Mac and see
> that the "Connection" information for all newly added printers is
> defined as "file:///dev/null" instead of
> "iprint://iprint.ccsd93.com/ipp/DO_HP 2055_PQ1?type=ipp" (or whatever
> the printer name is). I have tried installing the latest iPrint client,
> with the same results.
>
> Any clue as to what is happening?

Do you have a space in the printer name? See newly published TID 7014704[1].

HTH.

[1] http://www.novell.com/support/kb/doc.php?id=7014704
--
Simon
Novell Knowledge Partner

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