Pictures don't print at all without external renderer

[flauyven]

Just kind of curious if this is normal behavior. When I install an appliance and print anything with pictures; such as a PDF with pictures inserted, a web page, or just a JPEG; the text surrounding the pictures prints, but the pictures do not. There's just empty space where the pictures would be. That is using only the internal renderer, if I install an external iPrint Windows renderer everything prints as would be expected. Is this expected behavior? Or should I be looking for something wrong with my install? Thanks.

[Anonymous_User]

On 07/29/2014 04:16 PM, flauyven wrote:
>
> Just kind of curious if this is normal behavior. When I install an
> appliance and print anything with pictures; such as a PDF with pictures
> inserted, a web page, or just a JPEG; the text surrounding the pictures
> prints, but the pictures do not. There's just empty space where the
> pictures would be. That is using only the internal renderer, if I
> install an external iPrint Windows renderer everything prints as would
> be expected. Is this expected behavior? Or should I be looking for
> something wrong with my install? Thanks.
>
>

You did not mention what appliance version is but in short, yes, that
can be a normal behavior. Depending what file format you use, internal
or external renderer will be used. But if you do not have an external
renderer and you use a format that it should be done by the external, ie
pdf, internal renderer will be used but quality can be bit less.

On 31st of July 2014, appliance version 1.1 will be released with a huge
number of improvements over 1.0 and 1.0.1, one of them being the
multidriver support so as from 1.1, each printer can have it own driver
and a new internal renderer engine.

[flauyven]

OK, thank you. Sorry, I should have mentioned, we're running 1.0.1.69 Patch 1.

I'll check out 1.1 when it's available.