johwes Absent Member.
Absent Member.
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Print Driver Profile

When trying to create a driver profile i get the same error as in TID 7003840

Error: Create Printer Driver Profile Failure

But trying to resolve the issues with the steps outlined in that tid does not help. Anyone have any ideas?

/J
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4 Replies
PSODHI Absent Member.
Absent Member.

Re: Print Driver Profile

Hi

I had the printer driver profile issue and the tid 7003840 step 2 worked for me. this happened when I applied patch sp8a.

also I applied sp8b-2 the other day and I was getting the following java error on my imanager when creating the printer.

java execption error on creating printer ; i followed the tid 3424524 mentioned in sp8b-2 and copied the latest iprint.js and also updated imanager 2.7.3 ftf 1 ...now working fine .
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johwes Absent Member.
Absent Member.

Re: Print Driver Profile

Upgraded to latest iprint + imanager 2.7.3 ftf1 and still not working. I have the manager running on a different IP than the server IP, eg ndpsm.nlm /ipaddress=x.x.x.x i'm wondering if i also need to bind the broker to this same IP. eg broker.nlm /ipaddress=x.x.x.x
Any other ideas?
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johwes Absent Member.
Absent Member.

Re: Print Driver Profile

I do see a wierd error message in the manager logfile

09-11-06 13.14.23 , Operation: List Object Attributes,
Service Error: Invalid Printer Agent Handle [1000008, -823, 0],
User Name: ###################,
Address: #############,
Object Name: #############
(Client Interface)

Doesnt seem right....
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johwes Absent Member.
Absent Member.

Re: Print Driver Profile

I enabled ipp server debug and find this in the debug file.

GetPrtAttrs Start 09-11-24 10.35.30 Apache_Worker 11
Printer: iPrint-driver-profile-hiddenPA
DriverInfo=uri=http://ippns001.edu.local:631/ipp/iPrint-driver-profile-hiddenPA?id=10&inf=49F5AF6B/ndps.inf&name=HP LaserJet P2015 Series PCL 6&time=1240834394&profile-name=&profile-time=0<&profile-driver-version=t-config-info< os-type=windows-nt-5.1< cpu-type=x86-32< document-format=unknown< natural-language=en< compression=deflate< file-type=printer-driver< client-file-name=HP LaserJet P2015 Series PCL 6< file-date-time=2009-04-27T12:13:14Z< profile-name=< profile-time=0< profile-driver-version=t-config-info< digital-signature=none< driver-version=05/04/2008,61.074.561.43< core-package=<
GetPrtAttrs End, Time used: 0:00:00.0254 Apache_Worker 11
Error: server-error-internal-error

That dns is not the servers primary dns. We bound an aditional IP to that server to be able to migrate the printers more easily at a later stage.
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