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Commodore
Commodore
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Printer Manager Status Page Authentication

I have setup five OES11 servers. One of their functions is iprint for a couple buildings.

I have a role in each of my building containers, that the support person for that building is a member of.

The building role is listed in the manager role for, say iprint1 server.

The support person is able to login to imanager, create printers on the server.
Then, if they try to login to the print manager status page (https://iprint4/PSMStatus) on the server directly, they get an error saying they don't have rights, or authentication is straight up refused, and the login prompt returns.

I can login as admin to all the printer status pages without issue, as it is listed in the manager of print manager page directly.

Interesting enough, another user who is part of the tech support role for the building, is able to login to the page and has no issues. They are also able to login to another print server status page, of which they should have no rights to do so...


Thoughts on where to look for errors/etc?
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Knowledge Partner Knowledge Partner
Knowledge Partner

If they have the rights to manage the print-manager but can't see the status page.... a first thought would be the accounts need to be LUM enabled (and the eDir userID unique across the tree to avoid issues) on the server to be able to get to those status pages.

Could that be the difference between those accounts that can access the status page using their own account, and those that can't?

Also is the printer manager role setup equally?

Not to sure about the exact rights needed myself as I hardly ever use the printer status page.

Cheers,
Willem
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