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Printer can not be added with SLED11, Ubuntu ...

Hello,

our school uses iPrint. All are happy with their windows machines and can print to the cloud printer.
I use Linux (ubuntu) and i'm not able to add a printer. Today i tried SLED11 with exact the same error message.

Can you give me an advice about the root cause?

Here the message:

sudo /opt/novell/iprint/bin/iprntcmd --addprinter https://iprint.XXXX.at/ipp/PR-XXX
iprntcmd v05.04.00
Drucker https://iprint.XXXX.at/ipp/PR-XXX wird hinzugefügt.
Geben Sie den Benutzernamen für IPRINT ein: XXXXXXXXX
Geben Sie das Passwort für IPRINT ein:
Drucker https://iprint.XXXX.at/ipp/PR-XXX konnte nicht hinzugefügt werden.
Group Info:
Error Code: 301 (0x12D)
Error Msg: ipp://iprint.XXXX.at/ipp/PR-XXX
Debug Msg:


Thx.
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18 Replies
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Re: Printer can not be added with SLED11, Ubuntu ...

On 10/12/2016 08:36 PM, weingaunity wrote:
>
> Hello,
>
> our school uses iPrint. All are happy with their windows machines and
> can print to the cloud printer.
> I use Linux (ubuntu) and i'm not able to add a printer. Today i tried
> SLED11 with exact the same error message.
>
> Can you give me an advice about the root cause?
>
> Here the message:
>
> sudo /opt/novell/iprint/bin/iprntcmd --addprinter
> https://iprint.XXXX.at/ipp/PR-XXX
> iprntcmd v05.04.00
> Drucker https://iprint.XXXX.at/ipp/PR-XXX wird hinzugef�gt.
> Geben Sie den Benutzernamen f�r IPRINT ein: XXXXXXXXX
> Geben Sie das Passwort f�r IPRINT ein:
> Drucker https://iprint.XXXX.at/ipp/PR-XXX konnte nicht hinzugef�gt
> werden.
> Group Info:
> Error Code: 301 (0x12D)
> Error Msg: ipp://iprint.XXXX.at/ipp/PR-XXX
> Debug Msg:
>
>
> Thx.
>
>


Try

sudo /opt/novell/iprint/bin/iprntcmd --addprinter
ipp://iprint.XXXX.at/ipp/PR-XXX

and make sure printer has linux driver assigned in imanager

It worked fine here using this steps
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Re: Printer can not be added with SLED11, Ubuntu ...

I tried this too and got following feedback:

Group Info: CUPS-IPP
Error Code: 1282 (0x502)
Error Msg: iPrint-Drucker - Der Drucker steht zurzeit nicht zur Verfügung.
Debug Msg: MyCupsDoFileRequest - IPP SERVICE UNAVAILABLE

Driver should be correct added to server, because before (no driver on server) iprint reported, that no driver was available.

Any advice? Plz help me...

Thx.
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Re: Printer can not be added with SLED11, Ubuntu ...

On 10/15/2016 10:56 AM, weingaunity wrote:
>
> I tried this too and got following feedback:
>
> Group Info: CUPS-IPP
> Error Code: 1282 (0x502)
> Error Msg: iPrint-Drucker - Der Drucker steht zurzeit nicht zur
> Verf�gung.
> Debug Msg: MyCupsDoFileRequest - IPP SERVICE UNAVAILABLE
>
> Driver should be correct added to server, because before (no driver on
> server) iprint reported, that no driver was available.
>
> Any advice? Plz help me...
>
> Thx.
>
>


not sure if this is an ubuntu issue as if you google it, you'll find so
ubuntu references. It works fine with my sled machine. You may want to
enable the iprint client debug log on the client to see what error is
showing

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Re: Printer can not be added with SLED11, Ubuntu ...

How can i activate logging on linux?

thx.
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Re: Printer can not be added with SLED11, Ubuntu ...

On 10/18/2016 11:26 PM, weingaunity wrote:
>
> How can i activate logging on linux?
>
> thx.
>
>


on the iprint client icon
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Re: Printer can not be added with SLED11, Ubuntu ...

I used sudo /opt/novell/iprint/bin/iprntcmd --addprinter https://iprint.XXXX.at/ipp/PR-XXX

Within the error.txt:

Wed Oct 19 10:04:28 2016
Trace Info: iprint.c, line 6800
Group Info: IPRINT-lib
Error Code: 4096 (0x1000)
User ID: 0
Error Msg: iPrint Lib - Fehlerhafter URI-Typ angegeben (nicht IPP:, HTTP: oder HTTPS:).
Debug Msg: IPRINTInterpretURI for none - No Port type specified


trace.txt has no additional entry
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Re: Printer can not be added with SLED11, Ubuntu ...

On 10/19/2016 10:16 AM, weingaunity wrote:
>
> I used sudo /opt/novell/iprint/bin/iprntcmd --addprinter
> https://iprint.XXXX.at/ipp/PR-XXX
>
> Within the error.txt:
>
> Wed Oct 19 10:04:28 2016
> Trace Info: iprint.c, line 6800
> Group Info: IPRINT-lib
> Error Code: 4096 (0x1000)
> User ID: 0
> Error Msg: iPrint Lib - Fehlerhafter URI-Typ angegeben (nicht
> IPP:, HTTP: oder HTTPS:).
> Debug Msg: IPRINTInterpretURI for none - No Port type specified
>
>
> trace.txt has no additional entry
>
>


sudo /opt/novell/iprint/bin/iprntcmd --addprinter
ipp://iprint.XXXX.at/ipp/PR-XXX
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Re: Printer can not be added with SLED11, Ubuntu ...

Hello,

as reported at the beginning, this also do not work.

Group Info: CUPS-IPP
Error Code: 1282 (0x502)
Error Msg: iPrint-Drucker - Der Drucker steht zurzeit nicht zur Verfügung.
Debug Msg: MyCupsDoFileRequest - IPP SERVICE UNAVAILABLE
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Re: Printer can not be added with SLED11, Ubuntu ...

Following Information are provided via web interface:

Drucker PR-HTL
Druckerstatus Bereit, SNMP-Kommunikation fehlgeschlagen
Drucker akzeptiert Aufträge Ja
Geplante Aufträge 0


Standort HTL-Cloud secure
Beschreibung
Beidseitig Nein
Marke und Modell
Drucker-URI ipp://iprint.XXX.at/ipp/PR-XXX
Sicherheit aktiviert Ja
Direktdruck aktiviert Nein
Zugewiesenes Banner
Server-Betriebssystem Linux
Unterstützte Dokumentformate

And then the list of drivers including a Postscript (recommended) Driver for linux.

Is a "@" symbol within the password so that the uri got damaged?
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Re: Printer can not be added with SLED11, Ubuntu ...

On 10/19/2016 11:46 AM, weingaunity wrote:
>
> Hello,
>
> as reported at the beginning, this also do not work.
>
> Group Info: CUPS-IPP
> Error Code: 1282 (0x502)
> Error Msg: iPrint-Drucker - Der Drucker steht zurzeit nicht zur
> Verf�gung.
> Debug Msg: MyCupsDoFileRequest - IPP SERVICE UNAVAILABLE
>
>


it looks an issue with your ubuntu machine.

http://www.developerit.com/2013/10/31/configuring-novel-iprint-client-on-ubuntu-13-10
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Re: Printer can not be added with SLED11, Ubuntu ...

But as written before it's the same with SUSE Linux Enterprise Desktop i have tried within a VM...

I opened before a tcp connection to the ipp address and the connection was established. So no firewall in my opinion.

I have this this link, but i do not find any solution...
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