mjones_1

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2014-01-27
22:30
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Printing Text Files
Hi all I am deploying iprint mobile and I have stumbled onto a problem. Printers that I have setup as Airprint I can print a text file (with the .txt extension) to just fine, but those same printers fail when I try from the iprint app for IOS and android. The error in the audit log is "cancelled by user". From the documentation it appears the internal renderer is used for .txt files so Im guessing the problem lies there. I have tried different ppd files but it doesn't seem to make a difference. The printers I am testing with are all HP's one is a 4200 one is a 4014 and the third one is a CP2025.
Any ideas on what to try?
Thanks
Mark
Any ideas on what to try?
Thanks
Mark
1 Reply
jmarton2

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2014-01-29
01:06
Mark Jones wrote:
> Hi all I am deploying iprint mobile and I have stumbled onto a
> problem. Printers that I have setup as Airprint I can print a text
> file (with the .txt extension) to just fine, but those same printers
> fail when I try from the iprint app for IOS and android. The error in
> the audit log is "cancelled by user". From the documentation it
> appears the internal renderer is used for .txt files so Im guessing
> the problem lies there. I have tried different ppd files but it
> doesn't seem to make a difference. The printers I am testing with are
> all HP's one is a 4200 one is a 4014 and the third one is a CP2025.
Can you give this TID a shot to see if it makes a difference?
http://www.novell.com/support/kb/doc.php?id=7013074
--
Your world is on the move. http://www.novell.com/mobility/
We know what your world looks like. http://www.novell.com/yourworld/
Joe Marton Emeritus Knowledge Partner
> Hi all I am deploying iprint mobile and I have stumbled onto a
> problem. Printers that I have setup as Airprint I can print a text
> file (with the .txt extension) to just fine, but those same printers
> fail when I try from the iprint app for IOS and android. The error in
> the audit log is "cancelled by user". From the documentation it
> appears the internal renderer is used for .txt files so Im guessing
> the problem lies there. I have tried different ppd files but it
> doesn't seem to make a difference. The printers I am testing with are
> all HP's one is a 4200 one is a 4014 and the third one is a CP2025.
Can you give this TID a shot to see if it makes a difference?
http://www.novell.com/support/kb/doc.php?id=7013074
--
Your world is on the move. http://www.novell.com/mobility/
We know what your world looks like. http://www.novell.com/yourworld/
Joe Marton Emeritus Knowledge Partner