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Absent Member.
Absent Member.
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Slow Adobe Reader Printing.

Hello all,

Yesterday out of the blue I started having my users call me and say that Adobe Reader (ver 8.0.0) was hanging when they tried to print PDFs. I looked into it and they are in fact having an issue. It still prints but take a long time. Started playing around with it and here is what I found.



1) PDFs are taking 25 to 45 sec to spool after you say print to an iPrinter.

2) Word, Excel and PowerPoint print fine to the same iPrinter.
3) Problem exists on more than one iPrinter and machine.
4) PDFs print fine if I IP print to the printers.
5) All are running the same version of Reader (8.0.0)

Now here is the interesting part:
1) I deleted the iPrint printer from the machine, reboot and let it reinstall. Same problem as above.
2) I delete the iPrint printer from the machine and then add it back by going to "Add Printer", NDPS, Controlled access, <My container> then select the printer I wish to install. I do a test print and the printer prints fast again…


My question is what is the difference in install that would cause this to be fixed?
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6 Replies
Absent Member.
Absent Member.

Are you using the exactly same drivers in direct IP and iPrint ?
What version of iPrint client are using ?
Are you using iPrint on NetWare or OES ?

bye
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Absent Member.
Absent Member.

GiovanniCoa;1521527 wrote:
Are you using the exactly same drivers in direct IP and iPrint ?
What version of iPrint client are using ?
Are you using iPrint on NetWare or OES ?

bye


Are you using the exactly same drivers in direct IP and iPrint ?
Yes. I copy the driver to the network and upload them from there to the broker.

What version of iPrint client are using ?
Version 04.26.00

Are you using iPrint on NetWare or OES ?
Netware
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Absent Member.
Absent Member.

See if this helps:
"Print is slow with Adobe Acrobat version 6.0 or higher"
http://support.novell.com/docs/Tids/Solutions/10099085.html


Regards
Rolf Lidvall
Swedish Radio (Ltd)


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Absent Member.
Absent Member.

Do you have the MS hotfixes KB884897 and KB893225 installed on the workstatations. Also, I would suggest that you keep your printer names to 31 characters and less (\\ipp:server\printer or ipp://server/ipp/printer or \\shortname\printer)

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Absent Member.
Absent Member.

rolflidvall;1521682 wrote:
See if this helps:
"Print is slow with Adobe Acrobat version 6.0 or higher"
10099085: iPrint is slow with Adobe Acrobat version 6.0 or higher.


Regards
Rolf Lidvall
Swedish Radio (Ltd)


This worked fine for me and my clients. Have not installed the "iprint KB's" from Microsoft prior to this change. Very helpful...
... as always!

/Martin
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Absent Member.
Absent Member.

Great, thanks for reporting back.


Regards
Rolf Lidvall
Swedish Radio (Ltd)


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