Slow Authentication/Job Submission compared to OES

[jtaylor1]

Hi All,

We're testing out the iPrint appliance in the hope that it might clear out some gremlins we've been facing with iPrint/Papercut. I've noticed throughout testing that job submission takes longer (noticeably longer) through the appliance than with the OES version. It seems to be the authentication stage that holds things up.

Has anyone else experienced (or solved) this? I found that the performance was the same if I then changed the iPrint apache config to connect directly to eDir instead of the Appliance's eDir. Likewise, if I set the password for the user on the appliance eDir, there was no delay in authentication.

I had considered syncing across the passwords using IDM however I think it's too complicated a hack compared to setting up a fresh OES iPrint server!

Cheers,
John

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