Anonymous_User Absent Member.
Absent Member.
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Struggling to make iPrint work with Windows 7

I have to say that the latest approach Novell has taken is just pushing me one more step back toward Uncle Bills kool-aid stand.
By not providing clear instructions for upgrading the server to allow for Windows 7 users, (I mean instructions that work) I've had to resort to the old days of picking through the internet looking for posts from others who have felt my pain.
I've followed several different TIDs and forum posts, contacted support (and been pointed back to the aforementioned TIDs) and am no closer to making iPrint an option for my Windows 7 users.
I just got used to having to use IE for every Novell management portal and now it seems IE8 makes things not work all of the time. Firefox comes along and saves the day until I get to the point of loading drivers and it fails at the last second too.
I used to be kind of proud that I could "beat" iPrint by working out an issue without having put in an SR. Now it's all I do. I don't have time to figure out what should be made easier by the development teams.

I'm going to place another SR tomorrow (when I can find a few hours to spare) and hope to have the issue resolved.

Novell, are you listening? This is the sound of your customers leaving......
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3 Replies
Michael_Fleming Absent Member.
Absent Member.

Re: Struggling to make iPrint work with Windows 7

What's your issue? What's your environment?.. or just ranting? 🙂

We have Win7 with iprint/NW and YES have had a few issues but got it working.
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Anonymous_User Absent Member.
Absent Member.

Re: Struggling to make iPrint work with Windows 7

Michael_Fleming;2046855 wrote:
What's your issue? What's your environment?.. or just ranting? 🙂

We have Win7 with iprint/NW and YES have had a few issues but got it working.


Nah, mostly ranting. It's been such a long process only to find myself back at square one too many times.
The environment is OES2 SP2 hosted on SLES 10. I know part of the issue is the overall need to update iPrint and that is the root of my frustration. Trying to find documentation or a support person that can help me. Admittedly there are several different environments but it shouldn't be that hard to address each of them.
Thanks for listening, it's off to SR land for me this morning...
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Michael_Fleming Absent Member.
Absent Member.

Re: Struggling to make iPrint work with Windows 7

I've had it working on OES2SP2 aswell migrated from NW.. no real pains with iprint.

I feel your pain implementing ZCM atm.. soo many bugs which I can't believe noone else experiences until we begin testing.
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