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Unable to install printers from iPrint printer map in Win7

I've been using the iPrint Map Tool to for our teachers and students to install printers on their workstation. It works fine in zen7 on Windows XP, but not so luck in zen11 on Windows 7. When clicking on the desired printer icon on the map I get the error message "Printer ipp://iprint.domain/ipp/printer-name could not be located. Winsock 10060 - Connection has timed out."

I'm running the printer map from the zenworks apps window. If I right click on the Firefox icon from the desktop and select Run as Administrator", then enter the URL for the printer map it all works fine. I have the Windows 7 drivers loaded and assigned to the printers.

How can I create a bundle in zcm to install printers from the map?
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Re: Unable to install printers from iPrint printer map in Wi

jdjetz;2321591 wrote:
I've been using the iPrint Map Tool to for our teachers and students to install printers on their workstation. It works fine in zen7 on Windows XP, but not so luck in zen11 on Windows 7. When clicking on the desired printer icon on the map I get the error message "Printer ipp://iprint.domain/ipp/printer-name could not be located. Winsock 10060 - Connection has timed out."

I'm running the printer map from the zenworks apps window. If I right click on the Firefox icon from the desktop and select Run as Administrator", then enter the URL for the printer map it all works fine. I have the Windows 7 drivers loaded and assigned to the printers.

How can I create a bundle in zcm to install printers from the map?


What version of the iPrint Client and back-end are you running?

We don't use ZCM to deploy printers, but we ran into the same situation.

It turned out it was 2 things:
1) We had a REALLY old iPrint client on Windows 7
2) Our iPrint map page needed to be updated. When we originally generated via maptool it was like 8 years ago. However, when you upgrade the iPrint code on the OES server, it does NOT re-generate that HTML code, so it still had really old HTML language in it. We basically had to update the iPrint stuff on OES (meaning OES2 SP3, current patches, etc.) and then run the latest maptool and "redo" our maps, which re-generated the HTML code.

I'm guessing that may be your issue.

--Kevin
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