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Absent Member.
Absent Member.
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Unable to upload drivers to driver store - IE 11 win 7

Helo,

I have a problem to upload drivers to driver store by iManager - I use IE 11 and every time I try to upload a new driver I get Information that I have to use IE 5.5 or newer (when I push the button "add driver")....but I have the newest version of IE. When I use windows xp and IE 8 every things looks all right - after push the button "add driver" I could choose suitable file. Of course I could only add drivers for win xp, if I choose win 7 I get information that I could only do that from OS win 7.

I am little confused with this......do You have some idea how to solve this problem and add drivers by iManager on win 7?

I have the newest version of package (I think 🙂 ) (OES 2 SUSE 10 SP4)
novell-iprint-migration-6.3.20121204-0.7
novell-iprint-iprntman-6.3.20110909-0.7
novell-iprint-management-6.3.20130917-0.7
novell-iprint-client-6.3.20140702-0.7
yast2-novell-iprint-2.14.8-66
supportutils-plugin-iprint-1.1-28.1
novell-iprint-server-6.3.20141110-0.7

Regard
Lukasz
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Absent Member.
Absent Member.

Re: Unable to upload drivers to driver store - IE 11 win 7

klud2001,

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Micro Focus Contributor
Micro Focus Contributor

Re: Unable to upload drivers to driver store - IE 11 win 7

There is a script that is run from the server side to determine the OS version and version of IE. It sounds like your browser is somehow blocking the script. Try adding the iManager URL to the Compatibility View through the Tools or Settings option in IE. If that doesn't work, try another Windows 7 PC to see if you can get the driver to upload.
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Micro Focus Contributor
Micro Focus Contributor

Re: Unable to upload drivers to driver store - IE 11 win 7

If IE doesn't seem to work, you can try adding the drivers from the Win7 Command prompt:
Run iprntcmd.exe in "Run as Administrator" mode.
1) Find the CMD executable, right-click, and choose "Run as administrator".
2)Type the following at the cmd prompt:
iprntcmd -U <IP or DNS address of iPrint Server> <user name> <password> c:\
Example:
iprntcmd -U 10.10.97.53 admin novell123 c:\
The user name format does not include the context.
You should then get the Windows dialogs to select the driver and if it works, you will see a success message appear in the Command prompt window.
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