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Uploading drivers "Check that the Driver Store (idsd) is loa

Hi,

Uploading HP DesignJet 500 drivers causes the "Check that the Driver Store (idsd) is loaded" error similar to TID 7008052.

I have tried importing from the downloaded drivers and also importing from system after installing them locally.
The WinXP version works, but I am now trying to do the Win 7 x64 ones. All other printers uploaded without issue.

I tried using iprntcmd -U on the client as suggested in the TID but it errors creating the ZIP file (or so it claims).
I also copied the drivers to the appliance then tried running iprntman but it does not have an option to do this via the INF file (the error says this option exists but the documentation says only ZIP or PPD).

The drivers do not have a PPD file.

Ideas on working around this ????

Cheers
Ian
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3 Replies
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Re: Uploading drivers "Check that the Driver Store (idsd) is

iblackwood;2345135 wrote:
Hi,

Uploading HP DesignJet 500 drivers causes the "Check that the Driver Store (idsd) is loaded" error similar to TID 7008052.

I have tried importing from the downloaded drivers and also importing from system after installing them locally.
The WinXP version works, but I am now trying to do the Win 7 x64 ones. All other printers uploaded without issue.

I tried using iprntcmd -U on the client as suggested in the TID but it errors creating the ZIP file (or so it claims).
I also copied the drivers to the appliance then tried running iprntman but it does not have an option to do this via the INF file (the error says this option exists but the documentation says only ZIP or PPD).

The drivers do not have a PPD file.

Ideas on working around this ????

Cheers
Ian


Are you talking about: hpdj510wx64glen.exe driver found here: http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=1834667&swLangOid=8&swEnvOid=4063 or some other?
I was able to upload that one.

THomas
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Knowledge Partner

Re: Uploading drivers "Check that the Driver Store (idsd) is

iblackwood;2345135 wrote:
Hi,

Uploading HP DesignJet 500 drivers causes the "Check that the Driver Store (idsd) is loaded" error similar to TID 7008052.

I have tried importing from the downloaded drivers and also importing from system after installing them locally.
The WinXP version works, but I am now trying to do the Win 7 x64 ones. All other printers uploaded without issue.

I tried using iprntcmd -U on the client as suggested in the TID but it errors creating the ZIP file (or so it claims).
I also copied the drivers to the appliance then tried running iprntman but it does not have an option to do this via the INF file (the error says this option exists but the documentation says only ZIP or PPD).

The drivers do not have a PPD file.

Ideas on working around this ????

Cheers
Ian


Are you talking about: hpdj510wx64glen.exe driver found here: http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=1834667&swLangOid=8&swEnvOid=4063 or some other?
I was able to upload that one.

THomas
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Absent Member.

Re: Uploading drivers "Check that the Driver Store (idsd) is

Yes, that is one of the two I am attempting to upload.

It also seems to depend on what "model" you select from the driver package. It fails if you select "HP Designjet 500 42+HPGL2 Card". On a guess I hacked the model name in the INF file to replace the "+" with a space and I was able to upload it - albeit now I get a warning that the signing no longer is valid. I will see how that goes on installing.

The second one is the hpdj500wx64pclen.exe file and trying to use model "HP Designjet 500 42 by HP". This one fails but if I upload "HP Designjet 500 24 by HP" from the same driver it works.


The two drivers are the two different languages the printer talks. One is good for raster, the other good for vector.

Cheers
Ian
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