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Win7 Task Scheduler crash and NIPPLIB.DLL

All of our Windows 7 computers have a task that runs daily and calls a
simple batch file to backup the pc. Sometime in the past task scheduler
started crashing when trying to run that task. Actually in
troubleshooting we discovered it would crash when we scheduled it to run
any .cmd file even with highest privileges.

After seeing an error related to NIPPLIB.DLL we uninstalled the iPrint
v5.9.0.0 client from the workstation and task scheduler could run the
batch files again. Once we reinstall iPrint, task scheduler crashes
again when trying to run the batch file.

anyone else seen this happen?

below is the error from NIPPLIB.DLL in the windows application log

Log Name: Application
Source: Application Error
Date: 7/25/2013 3:42:43 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: xxxxxx
Description:
Faulting application name: svchost.exe_Schedule, version:
6.1.7601.22137, time stamp: 0x50803ef5
Faulting module name: NIPPLIB.DLL, version: 5.9.0.0, time stamp: 0x517537da
Exception code: 0xc0000409
Fault offset: 0x00057086
Faulting process id: 0x4e0
Faulting application start time: 0x01ce8932234037ee
Faulting application path: C:\Windows\system32\svchost.exe
Faulting module path: C:\Windows\system32\NIPPLIB.DLL
Report Id: c0f60cbb-f56a-11e2-843b-b8ac6f4df574
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-07-25T20:42:43.000000000Z" />
<EventRecordID>64962</EventRecordID>
<Channel>Application</Channel>
<Computer>cwg225</Computer>
<Security />
</System>
<EventData>
<Data>svchost.exe_Schedule</Data>
<Data>6.1.7601.22137</Data>
<Data>50803ef5</Data>
<Data>NIPPLIB.DLL</Data>
<Data>5.9.0.0</Data>
<Data>517537da</Data>
<Data>c0000409</Data>
<Data>00057086</Data>
<Data>4e0</Data>
<Data>01ce8932234037ee</Data>
<Data>C:\Windows\system32\svchost.exe</Data>
<Data>C:\Windows\system32\NIPPLIB.DLL</Data>
<Data>c0f60cbb-f56a-11e2-843b-b8ac6f4df574</Data>
</EventData>
</Event>
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2 Replies
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Re: Win7 Task Scheduler crash and NIPPLIB.DLL

Steve,

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Absent Member.

Re: Win7 Task Scheduler crash and NIPPLIB.DLL

just in case this helps someone else...

we narrowed down the issue to only computers that had been upgraded from
v5.8.2 to v5.9

clean install clients with v5.9 loaded do not have the issue

uninstalling iprint v5.9 clears the problem
reinstalling iprint v5.9 makes the problem come back
back-revving nipplib.dll to v5.8.2 resolves the issue (except that
everyone gets the annoying pop-up box asking them to upgrade iprint...)

I'm assuming there are some files or registry settings that are not
being removed/replace during the uninstall/upgrade that causes the issue.


On 7/25/2013 4:53 PM, Steve B wrote:
> All of our Windows 7 computers have a task that runs daily and calls a
> simple batch file to backup the pc. Sometime in the past task scheduler
> started crashing when trying to run that task. Actually in
> troubleshooting we discovered it would crash when we scheduled it to run
> any .cmd file even with highest privileges.
>
> After seeing an error related to NIPPLIB.DLL we uninstalled the iPrint
> v5.9.0.0 client from the workstation and task scheduler could run the
> batch files again. Once we reinstall iPrint, task scheduler crashes
> again when trying to run the batch file.
>
> anyone else seen this happen?
>
> below is the error from NIPPLIB.DLL in the windows application log
>
> Log Name: Application
> Source: Application Error
> Date: 7/25/2013 3:42:43 PM
> Event ID: 1000
> Task Category: (100)
> Level: Error
> Keywords: Classic
> User: N/A
> Computer: xxxxxx
> Description:
> Faulting application name: svchost.exe_Schedule, version:
> 6.1.7601.22137, time stamp: 0x50803ef5
> Faulting module name: NIPPLIB.DLL, version: 5.9.0.0, time stamp: 0x517537da
> Exception code: 0xc0000409
> Fault offset: 0x00057086
> Faulting process id: 0x4e0
> Faulting application start time: 0x01ce8932234037ee
> Faulting application path: C:\Windows\system32\svchost.exe
> Faulting module path: C:\Windows\system32\NIPPLIB.DLL
> Report Id: c0f60cbb-f56a-11e2-843b-b8ac6f4df574
> Event Xml:
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> <System>
> <Provider Name="Application Error" />
> <EventID Qualifiers="0">1000</EventID>
> <Level>2</Level>
> <Task>100</Task>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2013-07-25T20:42:43.000000000Z" />
> <EventRecordID>64962</EventRecordID>
> <Channel>Application</Channel>
> <Computer>cwg225</Computer>
> <Security />
> </System>
> <EventData>
> <Data>svchost.exe_Schedule</Data>
> <Data>6.1.7601.22137</Data>
> <Data>50803ef5</Data>
> <Data>NIPPLIB.DLL</Data>
> <Data>5.9.0.0</Data>
> <Data>517537da</Data>
> <Data>c0000409</Data>
> <Data>00057086</Data>
> <Data>4e0</Data>
> <Data>01ce8932234037ee</Data>
> <Data>C:\Windows\system32\svchost.exe</Data>
> <Data>C:\Windows\system32\NIPPLIB.DLL</Data>
> <Data>c0f60cbb-f56a-11e2-843b-b8ac6f4df574</Data>
> </EventData>
> </Event>


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