Big news! The community will be moving to a new platform April 21. Read more.
Big news! The community will be moving to a new platform April 21. Read more.
This website uses cookies. By continuing to browse or login to this website, you consent to the use of cookies. Learn more.
OK
justinvasquez
Absent Member.
Absent Member.
‎2014-07-22 03:30
669 views

Windows 7 iPrint printers not completely installed

Good day!

We are having a problem right now where printers pushed out by Zenworks policies and iPrint are not getting completely installed. A user will try to print and it will not. The only way to get it to work is to right-click the printer object in the Devices and Printers window and click "Printer Properties". At that time, a window will come up saying that the driver for such and such printer is not installed and will ask if you want to install it now only to click Next Next Finish and voila! The driver was downloaded to the computer with the policy and the object was created but it's as if the printer install wasn't quite complete. I've seen this problem intermittently in the past but now that we're doing our summer re-image in our school district, I'm seeing it a lot more. Any ideas as to what might be causing this and what I can do to resolve it? Thanks in advance!

Windows 7 64-Bit
Zenworks 11.3
0 Likes
Reply
Report Inappropriate Content
0 Replies
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.