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Wrong Page Counters - Printer Audit

Hi there,
Today im bring a very strange issue with Audit on iPrint server.
Is like, when im print something on user workstation, audit gives me some static counters when:
-I print 1 page, audit counts 2
-I print 10 page, audit counts 200
-I print 4 page, audit counts 3200
-I print 5 page, audit counts 5000

What kind of "magic" is that? Something that i miss on iprint audit settings?

Best Regards,
Will
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4 Replies
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Absent Member.
Absent Member.

Re: Wrong Page Counters - Printer Audit

On 07/13/2017 06:34 PM, iwill wrote:
>
> Hi there,
> Today im bring a very strange issue with Audit on iPrint server.
> Is like, when im print something on user workstation, audit gives me
> some static counters when:
> -I print 1 page, audit counts 2
> -I print 10 page, audit counts 200
> -I print 4 page, audit counts 3200
> -I print 5 page, audit counts 5000
>
> What kind of "magic" is that? Something that i miss on iprint audit
> settings?
>
> Best Regards,
> Will
>
>


Driver pass the info to the iprint audit. I recall some drivers sending
wrong info
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Highlighted
Visitor.

Re: Wrong Page Counters - Printer Audit

Mysterious;2461663 wrote:
On 07/13/2017 06:34 PM, iwill wrote:
>
> Hi there,
> Today im bring a very strange issue with Audit on iPrint server.
> Is like, when im print something on user workstation, audit gives me
> some static counters when:
> -I print 1 page, audit counts 2
> -I print 10 page, audit counts 200
> -I print 4 page, audit counts 3200
> -I print 5 page, audit counts 5000
>
> What kind of "magic" is that? Something that i miss on iprint audit
> settings?
>
> Best Regards,
> Will
>
>


Driver pass the info to the iprint audit. I recall some drivers sending
wrong info


What can i do to fix that? Change drivers?
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Highlighted
Absent Member.
Absent Member.

Re: Wrong Page Counters - Printer Audit

On 07/14/2017 10:16 AM, iwill wrote:
>
> Mysterious;2461663 Wrote:
>> On 07/13/2017 06:34 PM, iwill wrote:
>>>
>>> Hi there,
>>> Today im bring a very strange issue with Audit on iPrint server.
>>> Is like, when im print something on user workstation, audit gives me
>>> some static counters when:
>>> -I print 1 page, audit counts 2
>>> -I print 10 page, audit counts 200
>>> -I print 4 page, audit counts 3200
>>> -I print 5 page, audit counts 5000
>>>
>>> What kind of "magic" is that? Something that i miss on iprint audit
>>> settings?
>>>
>>> Best Regards,
>>> Will
>>>
>>>

>>
>> Driver pass the info to the iprint audit. I recall some drivers sending
>> wrong info

>
> What can i do to fix that? Change drivers?
>
>


With the amount of info you have provided, like driver
name/version/manufacture, is it present with all drivers/manufactures,
etc i can only tell you that xerox workcentre 7220 drivers were showing
this issue when xerox gpd drivers were working fine
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Highlighted
Visitor.

Re: Wrong Page Counters - Printer Audit

Mysterious;2461672 wrote:
On 07/14/2017 10:16 AM, iwill wrote:
>
> Mysterious;2461663 Wrote:
>> On 07/13/2017 06:34 PM, iwill wrote:
>>>
>>> Hi there,
>>> Today im bring a very strange issue with Audit on iPrint server.
>>> Is like, when im print something on user workstation, audit gives me
>>> some static counters when:
>>> -I print 1 page, audit counts 2
>>> -I print 10 page, audit counts 200
>>> -I print 4 page, audit counts 3200
>>> -I print 5 page, audit counts 5000
>>>
>>> What kind of "magic" is that? Something that i miss on iprint audit
>>> settings?
>>>
>>> Best Regards,
>>> Will
>>>
>>>

>>
>> Driver pass the info to the iprint audit. I recall some drivers sending
>> wrong info

>
> What can i do to fix that? Change drivers?
>
>


With the amount of info you have provided, like driver
name/version/manufacture, is it present with all drivers/manufactures,
etc i can only tell you that xerox workcentre 7220 drivers were showing
this issue when xerox gpd drivers were working fine


I tried on OKI C5900, OKI B430, XEROX 7120 and 7220. My question is, audit is working for any model of printer or driver actually?
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