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Anonymous_User Absent Member.
Absent Member.
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Xerox printer install difficulty

Hello All,

We have just purchased some Xerox 8560DT printers, installed the drivers
into the Broker via iManager, but when we try to install the printer we get
the following error:

Error Message: The system cannot find the file specified.
Error group: Windows
Error code: 2

It would appear to be a windows problem except the top of the box says
Novell iPrint.

I have followed some TID's on checking path, they seem consistent with what
is required.

Did try TID 10086895, even though it is a little old.

Anyone else see this?

specifics
NW6.5Sp6
NDPSM Version 3.02 November 30,2006
NDPSGW Version 4.00.10 March 6, 2007
NDPS Broker is Version 3.0.11

Thanks for any and all help in advance!


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2 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Xerox printer install difficulty

Michael Schenk wrote:
> Hello All,
>
> We have just purchased some Xerox 8560DT printers, installed the drivers
> into the Broker via iManager, but when we try to install the printer we get
> the following error:
>
> Error Message: The system cannot find the file specified.
> Error group: Windows
> Error code: 2
>
> It would appear to be a windows problem except the top of the box says
> Novell iPrint.


This may be an issue with the way that iPrint packages the driver before
uploading it. There is an alternate way to upload drivers that works
for some drivers that are not working, and it might work for your
printer. You'll have to install the driver on a workstation, then the
tool will package up the files from it.

http://www.novell.com/coolsolutions/tools/13952.html

Hope that helps.
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Anonymous_User Absent Member.
Absent Member.

Re: Xerox printer install difficulty

That fixed it. This is a good program to keep in the back of your mind.

Thanks again.



>>> On 4/12/2007 at 12:57 PM, in message

<OxtTh.561$1r5.488@prv-forum2.provo.novell.com>, iPrint
Linux<linux@iprint.novell.com> wrote:
> Michael Schenk wrote:
>> Hello All,
>>
>> We have just purchased some Xerox 8560DT printers, installed the drivers
>> into the Broker via iManager, but when we try to install the printer we

> get
>> the following error:
>>
>> Error Message: The system cannot find the file specified.
>> Error group: Windows
>> Error code: 2
>>
>> It would appear to be a windows problem except the top of the box says
>> Novell iPrint.

>
> This may be an issue with the way that iPrint packages the driver before
> uploading it. There is an alternate way to upload drivers that works
> for some drivers that are not working, and it might work for your
> printer. You'll have to install the driver on a workstation, then the
> tool will package up the files from it.
>
> http://www.novell.com/coolsolutions/tools/13952.html
>
> Hope that helps.

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