antonio_gracia Absent Member.
Absent Member.
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auditting printers zero page number.

Hello, I activate the audit for my printers in OES2 SP2 Linux and if I do a query on the audit file I find records on file with zero number of pages when it is not true.

This is a example of register:
xxxx.xxxx.xxxx.xxx printer04 09/10/2010 01:06:48 PM 09/10/2010 01:06:49 PM Completed 0 166493 digestive.pdf

I need that appear all page number for statistics

Thank you.

It is appallingly obvious that our technology exceeds our humanity.Albert Einstein
:cool:
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3 Replies
Michael_Fleming Absent Member.
Absent Member.

Re: auditting printers zero page number.

antonio_gracia;2020718 wrote:
Hello, I activate the audit for my printers in OES2 SP2 Linux and if I do a query on the audit file I find records on file with zero number of pages when it is not true.

This is a example of register:
xxxx.xxxx.xxxx.xxx printer04 09/10/2010 01:06:48 PM 09/10/2010 01:06:49 PM Completed 0 166493 digestive.pdf

I need that appear all page number for statistics

Thank you.


Just checking.. does it appear correct in the /psmstatus page of the printer?
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antonio_gracia Absent Member.
Absent Member.

Re: auditting printers zero page number.

No, it appear with zero pages.

It is appallingly obvious that our technology exceeds our humanity.Albert Einstein
:cool:
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Marcel_Cox Absent Member.
Absent Member.

Re: auditting printers zero page number.

The problem is that for iPrint to count the pages, it has to scan and
understand the print job data. iPrint does its best to try to count page
breaks for PCL and PS printers, but depending on how the printer driver
sends its commands, iPrint will fail to see the page breaks. Furthermore,
if your printer uses a different language, iPrint is sure to fail.
If page count is important to you, you have the following options:

1) Check if there is a different driver for your printer for which maybe
iPrint can determine the page count.

2) Open a SR with Novell on the issue. If your printer isn't too exotic,
Novell might ask you for your print job and see why for that job the pages
are not counted and improve the auditing code.

3) There are third party software specialized in printer accounting that
use much more advanced logic to try to determine page counts. You might
investigate in such a software:

http://www.papercut.com/

http://www.andtechnologies.com/ (OES2/Linux support is in beta)

--
Marcel Cox
http://support.novell.com/forums
------------------------------------------------------------------------
Marcel Cox's Profile: http://forums.novell.com/member.php?userid=8
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