adrockk Contributor.
Contributor.
918 views

iManager Password

I'm trying to migrate from iPrint appliance 2.1 to 3, and I'm sure I've found a bug in the migration script. I've attached the data disk from the v2 appliance to the new v3 appliance. The migration script is failing after it prompts me for the old iManager password. (My iManager password happens to contain an apostrophe) If I type the wrong one, it delays for a few moments, then says incorrect password. If I type the correct one (or even an incorrect one) with an apostrophe in it, I get a "configuration failed. please refer log file" message.
So, I booted the old appliance back up, and changed the iManager password to something without an apostrophe. Then copied the data disk back to a new v3 appliance and tried the migration again. Typed the new password, and it said it was wrong.
I ran out of time last night, so I gave up and booted the old appliance back up. Now, the Manage iPrint Appliance link is broken, and after tearing into the iprinmobile0.log file, there was an authentication error. It looks like the appliance/mobile config was failing because I changed the iManager password, and the original iManager password must be hard-coded somewhere, such that the Configure iPrint Appliance interface is using it to contact the /psmstatus page to pull info. Sure enough, I changed the admin password back to the original one, and it worked again.
Are we really not supposed to be able to change the iManager first user admin account's password on the Appliance? Is there another method that doesn't break the iPrint Appliance and mobile config page, that I'm missing?

So, I'm left with 2 paths, both seemingly blocked by shoddy programming -
1, leave the password as it was setup, but face a migration script that doesn't escape passwords correctly, and is such broken.
2, change the iManager admin password, which then breaks other parts of the appliance.

Any suggestions, before I angrily open an SR?

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4 Replies
Anonymous_User Absent Member.
Absent Member.

Re: iManager Password

On 09/26/2017 04:34 PM, adrockk wrote:
>
> I'm trying to migrate from iPrint appliance 2.1 to 3, and I'm sure I've
> found a bug in the migration script. I've attached the data disk from
> the v2 appliance to the new v3 appliance. The migration script is
> failing after it prompts me for the old iManager password. (My iManager
> password happens to contain an apostrophe) If I type the wrong one, it
> delays for a few moments, then says incorrect password. If I type the
> correct one (or even an incorrect one) with an apostrophe in it, I get a
> "configuration failed. please refer log file" message.
> So, I booted the old appliance back up, and changed the iManager
> password to something without an apostrophe. Then copied the data disk
> back to a new v3 appliance and tried the migration again. Typed the new
> password, and it said it was wrong.
> I ran out of time last night, so I gave up and booted the old appliance
> back up. Now, the Manage iPrint Appliance link is broken, and after
> tearing into the iprinmobile0.log file, there was an authentication
> error. It looks like the appliance/mobile config was failing because I
> changed the iManager password, and the original iManager password must
> be hard-coded somewhere, such that the Configure iPrint Appliance
> interface is using it to contact the /psmstatus page to pull info. Sure
> enough, I changed the admin password back to the original one, and it
> worked again.
> Are we really not supposed to be able to change the iManager first user
> admin account's password on the Appliance? Is there another method that
> doesn't break the iPrint Appliance and mobile config page, that I'm
> missing?
>
> So, I'm left with 2 paths, both seemingly blocked by shoddy programming
> -
> 1, leave the password as it was setup, but face a migration script that
> doesn't escape passwords correctly, and is such broken.
> 2, change the iManager admin password, which then breaks other parts of
> the appliance.
>
> Any suggestions, before I angrily open an SR?
>
>


angrily????

documentation says that you should not use iManager to change admin
password. There is a special script for that:

https://www.novell.com/documentation/iprint-appliance-2/iprint_admin/data/passwords.html

IMPORTANT:To change the eDirectory admin password, launch the terminal
and run the script iprint_edir_change_passwd.sh.

So run the script to set up the password you want for admin
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adrockk Contributor.
Contributor.

Re: iManager Password

Mysterious;2466964 wrote:

angrily????


Anger averted. Well... now redirected at myself for missing the script in the docs. 😕


documentation says that you should not use iManager to change admin
password. There is a special script for that:

https://www.novell.com/documentation/iprint-appliance-2/iprint_admin/data/passwords.html

IMPORTANT:To change the eDirectory admin password, launch the terminal
and run the script iprint_edir_change_passwd.sh.

So run the script to set up the password you want for admin


That's what I was looking for. I saw that page, but stopped reading at "3. Specify new passwords for the root and vaadmin administrators."
Thank you very much for saving me an SR and some additional embarassment!

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Anonymous_User Absent Member.
Absent Member.

Re: iManager Password

On 09/26/2017 05:14 PM, adrockk wrote:
>
> Mysterious;2466964 Wrote:
>>
>> angrily????
>>

>
> Anger averted. Well... now redirected at myself for missing the script
> in the docs. 😕
>
>>
>> documentation says that you should not use iManager to change admin
>> password. There is a special script for that:
>>
>> https://www.novell.com/documentation/iprint-appliance-2/iprint_admin/data/passwords.html
>>
>> IMPORTANT:To change the eDirectory admin password, launch the terminal
>> and run the script iprint_edir_change_passwd.sh.
>>
>> So run the script to set up the password you want for admin
>>

>
> That's what I was looking for. I saw that page, but stopped reading at
> "3. Specify new passwords for the root and vaadmin administrators."
> Thank you very much for saving me an SR and some additional
> embarassment!
>
>


🙂 you're welcome

By the way, the first issue is a bug and it will be fixed. Problem is
that characters after the apostrophe are ignored so real password is the
characters before the password. It will be fixed on 3.0 patch
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Anonymous_User Absent Member.
Absent Member.

Re: iManager Password

ops

> the apostrophe are ignored so real password is the
> characters before the password.


i meant real password is the characters before the apostrophe 🙂


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