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iPrint Appliance 2.1 - Timeout print jobs after x minutes

Hello,

Just wondering if there was a way to configure the iPrint Print manager to timeout print jobs after X amount of minutes? The reason I ask is because if a printer needs service(Toner, jam, etc), jobs will build up in the queue until the issue with the printer is addressed. Once the issue is fixed the queue will then begin processing jobs again. This is an issue because we charge our students for printing, and sometimes their jobs are printed several hours after they leave. I would like to set it to delete any jobs after 15 minutes or so if that is at all possible.

Any help is greatly appreciated, thanks!
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Re: iPrint Appliance 2.1 - Timeout print jobs after x minutes

jtsop1,

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Re: iPrint Appliance 2.1 - Timeout print jobs after x minutes

On Wed, 16 Nov 2016 21:26:01 GMT, jtsop1
<jtsop1@no-mx.forums.microfocus.com> wrote:

>
>Hello,
>
>Just wondering if there was a way to configure the iPrint Print manager
>to timeout print jobs after X amount of minutes? The reason I ask is
>because if a printer needs service(Toner, jam, etc), jobs will build up
>in the queue until the issue with the printer is addressed. Once the
>issue is fixed the queue will then begin processing jobs again. This is
>an issue because we charge our students for printing, and sometimes
>their jobs are printed several hours after they leave. I would like to
>set it to delete any jobs after 15 minutes or so if that is at all
>possible.
>
>Any help is greatly appreciated, thanks!


I'm not aware of a method to automatically delete jobs. That would be
a good idea for an enhancement request...see the link in my signature.
iPrint does have the option of creating printer pools. You could have
multiple printers in a pool and if one printer was down, jobs would go
to one of the others.
https://www.novell.com/documentation/iprint-appliance-2/iprint_admin/data/printer_config.html#boepjoj
Not sure if that helps, but may be a solution.

---
Ken
Knowledge Partner

If this post was helpful and you are logged into the web interface,
please show your appreciation and click on the star below... Thanks!

Create and vote for enhancements!
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--
Ken
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Create and vote for enhancements!
Idea Exchange sites within this community are now coming online for some of the Collaboration Products!
GroupWise Idea Exchange - https://community.microfocus.com/t5/GroupWise-Idea-Exchange/idb-p/GWideas
SMG Idea Exchange - https://community.microfocus.com/t5/Secure-Messaging-Gateway-Idea/idb-p/SMG_Ideas
Old method is still available for some products here: https://www.microfocus.com/products/enhancement-request.html
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Re: iPrint Appliance 2.1 - Timeout print jobs after x minute

ketter;2444730 wrote:
On Wed, 16 Nov 2016 21:26:01 GMT, jtsop1
<jtsop1@no-mx.forums.microfocus.com> wrote:

>
>Hello,
>
>Just wondering if there was a way to configure the iPrint Print manager
>to timeout print jobs after X amount of minutes? The reason I ask is
>because if a printer needs service(Toner, jam, etc), jobs will build up
>in the queue until the issue with the printer is addressed. Once the
>issue is fixed the queue will then begin processing jobs again. This is
>an issue because we charge our students for printing, and sometimes
>their jobs are printed several hours after they leave. I would like to
>set it to delete any jobs after 15 minutes or so if that is at all
>possible.
>
>Any help is greatly appreciated, thanks!


I'm not aware of a method to automatically delete jobs. That would be
a good idea for an enhancement request...see the link in my signature.
iPrint does have the option of creating printer pools. You could have
multiple printers in a pool and if one printer was down, jobs would go
to one of the others.
https://www.novell.com/documentation/iprint-appliance-2/iprint_admin/data/printer_config.html#boepjoj
Not sure if that helps, but may be a solution.

---
Ken
Knowledge Partner

If this post was helpful and you are logged into the web interface,
please show your appreciation and click on the star below... Thanks!

Create and vote for enhancements!
https://www.novell.com/products/enhancement-request.html



Thank you for the reply, Ken.

Yes, I am aware of the pooling options, and we do have them implemented in several of our labs/common areas where there are two printers. We have a handful of buildings that only have one printer in the entire building, so I don't know if telling students to walk to to a completely different building to retrieve their print job is the best option. It is a good suggestion, but just would not work in our situation.
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Re: iPrint Appliance 2.1 - Timeout print jobs after x minutes

On Tue, 22 Nov 2016 19:16:01 GMT, jtsop1
<jtsop1@no-mx.forums.microfocus.com> wrote:

>Yes, I am aware of the pooling options, and we do have them implemented
>in several of our labs/common areas where there are two printers. We
>have a handful of buildings that only have one printer in the entire
>building, so I don't know if telling students to walk to to a completely
>different building to retrieve their print job is the best option. It is
>a good suggestion, but just would not work in our situation.


Yep, that wouldn't work for your situation. Probably enhancement
request time. I would vote for that one.

---
Ken
Knowledge Partner

If this post was helpful and you are logged into the web interface,
please show your appreciation and click on the star below... Thanks!

Create and vote for enhancements!
https://www.novell.com/products/enhancement-request.html
--
Ken
Knowledge Partner

Create and vote for enhancements!
Idea Exchange sites within this community are now coming online for some of the Collaboration Products!
GroupWise Idea Exchange - https://community.microfocus.com/t5/GroupWise-Idea-Exchange/idb-p/GWideas
SMG Idea Exchange - https://community.microfocus.com/t5/Secure-Messaging-Gateway-Idea/idb-p/SMG_Ideas
Old method is still available for some products here: https://www.microfocus.com/products/enhancement-request.html
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