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iPrint Appliance 3.0.1 & Chrome extension 1.0.5 failing

We recently upgraded our iPrint Appliance to 3.0.1 and now have printing issues from Chromebooks we used for testing purposes. The Chromebooks are using iPrint extension 1.0.5 on OS 60.0.3112.34. I review "Jobs" via iPrint server and nothing appears even though the Chromebook's iPrint message window states the job was submitted successfully. If we print from a Windows computer using iPrint client it works fine. Any suggestions? Thanks in advance for any assistance.
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Re: iPrint Appliance 3.0.1 & Chrome extension 1.0.5 failing

On 06/19/2017 05:24 PM, dmantz wrote:
>
> We recently upgraded our iPrint Appliance to 3.0.1 and now have printing
> issues from Chromebooks we used for testing purposes. The Chromebooks
> are using iPrint extension 1.0.5 on OS 60.0.3112.34. I review "Jobs"
> via iPrint server and nothing appears even though the Chromebook's
> iPrint message window states the job was submitted successfully. If we
> print from a Windows computer using iPrint client it works fine. Any
> suggestions? Thanks in advance for any assistance.
>
>


check iprintmobile0.log file for any failure receiving the file
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Re: iPrint Appliance 3.0.1 & Chrome extension 1.0.5 failing

check iprintmobile0.log file for any failure receiving the file


Thank you for responding. I did check the iprintmobile0.log file. The log shows nothing regarding the printer I am sttempting to send a job to via Chromebook & iPrint extension.
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Re: iPrint Appliance 3.0.1 & Chrome extension 1.0.5 failing

On 06/20/2017 06:36 PM, dmantz wrote:
>
> check iprintmobile0.log file for any failure receiving the file
>
>
> Thank you for responding. I did check the iprintmobile0.log file. The
> log shows nothing regarding the printer I am sttempting to send a job to
> via Chromebook & iPrint extension.
>
>


Then probably the file went thru. You may need a lan trace taken on
appliance when sending the print job to verify that it is received.

# tcpdump -i any -s o -w /tmp/chrome.pcap

And send the print job from chrome

Check apache error_log as well when sending the print job for any
possible errors
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Re: iPrint Appliance 3.0.1 & Chrome extension 1.0.5 failing

On 06/21/2017 09:45 AM, Mysterious wrote:

>
> # tcpdump -i any -s o -w /tmp/chrome.pcap
>



tcpdump -i any -s 0 -w /tmp/chrome.pcap


Sorry type after -s, it should be a zero
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