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iPrint Appliance 3.2 Migration to 4 error

We have the iPrint Appliance 3.2 and tried to do an online update. Since that was not working we did an manual update with the the Update 3. Here are the rpm files we installed:

-rw-r--r-- 1 root root 403441880 Nov 30 05:37 novell-iprint-client-6.20.0-0.279.1.noarch.rpm
-rw-r--r-- 1 root root 75743 Nov 30 05:35 novell-iprint-config-utilities-1.0.0-217.1.x86_64.rpm
-rw-r--r-- 1 root root 17036728 Nov 30 05:45 novell-iprint-datamodel-dependencies-1.0.0-261.3.x86_64.rpm
-rw-r--r-- 1 root root 285668 Nov 30 06:18 novell-iprint-datamodel-service-1.0.0-259.3.x86_64.rpm
-rw-r--r-- 1 root root 326402 Nov 30 05:45 novell-iprint-migration-6.15.0-56.2.noarch.rpm
-rw-r--r-- 1 root root 48508369 Nov 30 06:52 novell-iprint-mobile-3.2.0-416.1.x86_64.rpm
-rw-r--r-- 1 root root 576188 Dec 2 19:01 novell-iprint-printtransferutility-1.2.0-119.2.x86_64.rpm
-rw-r--r-- 1 root root 1691114 Nov 30 05:45 novell-iprint-server-6.15.0-277.3.x86_64.rpm
-rw-r--r-- 1 root root 272781 Nov 30 05:45 novell-iprint-server-devel-6.15.0-277.3.x86_64.rpm
-rw-r--r-- 1 root root 41486551 Nov 30 05:46 novell-iprint-webapps-1.0.0-259.4.x86_64.rpm

 

We used this documentation for the migration process:

https://www.microfocus.com/documentation/iprint/iprint-4/iprint_admin/t44c26o2di3y.html

Maybee the Migration Enapber patch is missing. What should we do at this point?

 

Here is no Migration Enabler to download but we downloaded the files and installed them (rpm -Uvh *):

https://download.microfocus.com/Download?buildid=2tkFJUOub_s~

 

After connecting the hard disk and starting the Appliance 4.0 we did an online update to the Update 1,2,3. After a restart, we started the Appliance Migration. That stopped at 46%. Here is the logfile of the iprintmgmt:

tail iprintman0.log
Dec 2, 2019 7:34:01 PM com.novell.service.iPrint.cli.CLIHelper parse WARNING: Not an IPAddress, may be DNS, continuing
Dec 2, 2019 7:34:01 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: Server: s08iprint-03-02.nw-server.ufg.ac.at
Dec 2, 2019 7:34:01 PM com.novell.service.iPrint.cli.IPrintManCLI main INFO: iPrintman.keystorepath is : /root/iPrintman.keystore
Dec 2, 2019 7:34:01 PM com.novell.service.iPrint.cli.IPrintManCLI main INFO: iPrintman.certstorepath is : /root
Dec 2, 2019 7:34:01 PM com.novell.service.iPrint.iprntman.PSM <init> INFO: PSM Name: cn=print_manager,o=iPrintAppliance, server: s08iprint-03-02.nw-server.ufg.ac.at
Dec 2, 2019 7:34:01 PM com.novell.service.iPrint.iprntman.PSM converToTypeless INFO: Entering. input param is : cn=print_manager,o=iPrintAppliance
Dec 2, 2019 7:34:01 PM com.novell.service.iPrint.iprntman.PSM converToTypeless INFO: Exiting.Returning finalString : print_manager.iPrintAppliance
Dec 2, 2019 7:34:02 PM com.novell.service.iPrint.cli.CLIpsmHelper processCommand INFO: use_directory_server and server are : null , s08iprint-03-02.nw-server.ufg.ac.at respectively
Dec 2, 2019 7:34:02 PM com.novell.service.iPrint.cli.IPrintManCLI main INFO: Value of retry is : false

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Trusted Contributor.
Trusted Contributor.

Re: iPrint Appliance 3.2 Migration to 4 error

Installed:
iPrint 3.2 Update
iPrint 3.2 Migration Enabler Patch
iPrint 3.2 Patch 1
iPrint 3.2 Patch 2
iPrint 3.2 Patch 3
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Micro Focus Expert
Micro Focus Expert

Re: iPrint Appliance 3.2 Migration to 4 error

maybe related to tid 7017602?

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Trusted Contributor.

Re: iPrint Appliance 3.2 Migration to 4 error

Changed already but did not help.

 

Here is the output of the /var/opt/novell/log/iprintmgmt/iprintman0.log.

Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.IPrintManCLI main INFO: IprintMan invoked with 11 arguments
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.IPrintManCLI main INFO: Arguments: [ids, cn=driver_store,o=iPrintAppliance, -c, -s, s08iprint-03-02.nw-server.ufg.ac.at, -u, cn=admin,o=iPrintAppliance, --accept-cert, -f, --log-level, INFO]
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIHelper addOptionalOption INFO: Entering
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIHelper addOptionalOption INFO: Exiting
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.IPrintManCLI main INFO: inputArg adjust from 2 target instance args 0:cn=driver_store,o=iPrintAppliance 1:null 2:null
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: Entering
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: commands are :-
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: command[0]--> is -c
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: command[1]--> is -s
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: command[2]--> is s08iprint-03-02.nw-server.ufg.ac.at
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: command[3]--> is -u
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: command[4]--> is cn=admin,o=iPrintAppliance
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: command[5]--> is --accept-cert
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: command[6]--> is -f
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: command[7]--> is --log-level
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: command[8]--> is INFO
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: Before BasicParser.parse
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: After BasicParser.parse
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIHelper parse WARNING: Not an IPAddress, may be DNS, continuing
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: Server: s08iprint-03-02.nw-server.ufg.ac.at
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.IPrintManCLI main INFO: iPrintman.keystorepath is : /root/iPrintman.keystore
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.IPrintManCLI main INFO: iPrintman.certstorepath is : /root
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: Entering
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: Args are:
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: target-->ids
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: target[0]-->cn=driver_store,o=iPrintAppliance
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: target[1]-->null
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: target[2]-->null
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: optionGroupCommand is create
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.iprntman.Ids <init> INFO: driverStoreFDN is cn=driver_store,o=iPrintAppliance
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.iprntman.Ids <init> INFO: driverStoreAddress is s08iprint-03-02.nw-server.ufg.ac.at
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: params for Ids constructor are - cn=driver_store,o=iPrintAppliance,s08iprint-03-02.nw-server.ufg.ac.at
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: arguement and server are : s08iprint-03-02.nw-server.ufg.ac.at,s08iprint-03-02.nw-server.ufg.ac.at
Dec 9, 2019 10:35:55 PM com.novell.service.iPrint.iprntman.Ids create INFO: Entering with ndsAddress as : s08iprint-03-02.nw-server.ufg.ac.at
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.infrastructure.objectStore.LDAPObjectStore <init> WARNING: e.getMessage is : s08iprint-03-02.nw-server.ufg.ac.at:636
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.infrastructure.objectStore.LDAPObjectStore <init> WARNING: e.getCause is : javax.net.ssl.SSLException: java.lang.RuntimeException: Unexpected error: java.security.InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.infrastructure.objectStore.LDAPObjectStore <init> WARNING: e.getRootCause() is :javax.net.ssl.SSLException: java.lang.RuntimeException: Unexpected error: java.security.InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.infrastructure.objectStore.LDAPObjectStore <init> WARNING: EXCEPTION instance of javax.net.ssl.SSLException
javax.naming.CommunicationException: s08iprint-03-02.nw-server.ufg.ac.at:636 [Root exception is javax.net.ssl.SSLException: java.lang.RuntimeException: Unexpected error: java.security.InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty]
at com.sun.jndi.ldap.Connection.<init>(Connection.java:238)
at com.sun.jndi.ldap.LdapClient.<init>(LdapClient.java:137)
at com.sun.jndi.ldap.LdapClient.getInstance(LdapClient.java:1615)
at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2749)
at com.sun.jndi.ldap.LdapCtx.<init>(LdapCtx.java:319)
at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapCtxFactory.java:192)
at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(LdapCtxFactory.java:210)
at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(LdapCtxFactory.java:153)
at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(LdapCtxFactory.java:83)
at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:684)
at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:313)
at javax.naming.InitialContext.init(InitialContext.java:244)
at javax.naming.InitialContext.<init>(InitialContext.java:216)
at javax.naming.directory.InitialDirContext.<init>(InitialDirContext.java:101)
at com.novell.service.iPrint.infrastructure.objectStore.LDAPObjectStore.<init>(Unknown Source)
at com.novell.service.iPrint.iprntman.Ids.create(Unknown Source)
at com.novell.service.iPrint.cli.CLIidsHelper.processCommand(Unknown Source)
at com.novell.service.iPrint.cli.IPrintManCLI.main(Unknown Source)
Caused by: javax.net.ssl.SSLException: java.lang.RuntimeException: Unexpected error: java.security.InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty
at sun.security.ssl.Alerts.getSSLException(Alerts.java:208)
at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1946)
at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1903)
at sun.security.ssl.SSLSocketImpl.handleException(SSLSocketImpl.java:1886)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1402)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1379)
at com.sun.jndi.ldap.Connection.createSocket(Connection.java:393)
at com.sun.jndi.ldap.Connection.<init>(Connection.java:215)
... 17 more
Caused by: java.lang.RuntimeException: Unexpected error: java.security.InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty
at sun.security.validator.PKIXValidator.<init>(PKIXValidator.java:91)
at sun.security.validator.Validator.getInstance(Validator.java:181)
at sun.security.ssl.X509TrustManagerImpl.getValidator(X509TrustManagerImpl.java:312)
at sun.security.ssl.X509TrustManagerImpl.checkTrustedInit(X509TrustManagerImpl.java:171)
at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:184)
at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:105)
at com.novell.service.iPrint.infrastructure.objectStore.IPrintmanTrustManager.checkServerTrusted(Unknown Source)
at sun.security.ssl.AbstractTrustManagerWrapper.checkServerTrusted(SSLContextImpl.java:992)
at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1621)
at sun.security.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:223)
at sun.security.ssl.Handshaker.processLoop(Handshaker.java:1037)
at sun.security.ssl.Handshaker.process_record(Handshaker.java:965)
at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1064)
at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1367)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1395)
... 20 more
Caused by: java.security.InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty
at java.security.cert.PKIXParameters.setTrustAnchors(PKIXParameters.java:200)
at java.security.cert.PKIXParameters.<init>(PKIXParameters.java:120)
at java.security.cert.PKIXBuilderParameters.<init>(PKIXBuilderParameters.java:104)
at sun.security.validator.PKIXValidator.<init>(PKIXValidator.java:89)
... 34 more
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.cli.IPrintManCLI main SEVERE: LDAPException
com.novell.service.iPrint.infrastructure.objectStore.LDAPCertException
at com.novell.service.iPrint.infrastructure.objectStore.LDAPObjectStore.<init>(Unknown Source)
at com.novell.service.iPrint.iprntman.Ids.create(Unknown Source)
at com.novell.service.iPrint.cli.CLIidsHelper.processCommand(Unknown Source)
at com.novell.service.iPrint.cli.IPrintManCLI.main(Unknown Source)
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.cli.IPrintManCLI main INFO: LDAPCertException. Certificate installed. Trying again.
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.cli.IPrintManCLI main INFO: Value of retry is : true
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.cli.IPrintManCLI main INFO: iPrintman.keystorepath is : /root/iPrintman.keystore
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.cli.IPrintManCLI main INFO: iPrintman.certstorepath is : /root
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.cli.IPrintManCLI main WARNING: Retrying iprntman command. 1
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: Entering
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: Args are:
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: target-->ids
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: target[0]-->cn=driver_store,o=iPrintAppliance
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: target[1]-->null
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: target[2]-->null
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: optionGroupCommand is create
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.iprntman.Ids <init> INFO: driverStoreFDN is cn=driver_store,o=iPrintAppliance
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.iprntman.Ids <init> INFO: driverStoreAddress is s08iprint-03-02.nw-server.ufg.ac.at
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: params for Ids constructor are - cn=driver_store,o=iPrintAppliance,s08iprint-03-02.nw-server.ufg.ac.at
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: arguement and server are : s08iprint-03-02.nw-server.ufg.ac.at,s08iprint-03-02.nw-server.ufg.ac.at
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.iprntman.Ids create INFO: Entering with ndsAddress as : s08iprint-03-02.nw-server.ufg.ac.at
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.iprntman.Ids formDefaultIdsAttrSetUtil INFO: Entering
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.iprntman.Ids getIdsNameFrmDN INFO: Entering
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.iprntman.Ids converToTypeless INFO: Entering with input = cn=driver_store,o=iPrintAppliance
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.iprntman.Ids converToTypeless INFO: Exiting with : driver_store.iPrintAppliance
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.iprntman.Ids getIdsNameFrmDN INFO: typeless string is : driver_store.iPrintAppliance
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.iprntman.Ids getIdsNameFrmDN INFO: indexOfDot is : 12 ,indexOfEquals is : -1
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.iprntman.Ids getIdsNameFrmDN SEVERE: Invalid DN passed, please check the syntax
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.iprntman.Ids getIdsNameFrmDN INFO: Exiting with return value : driver_store.iPrintAppliance
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.iprntman.Ids formDefaultIdsAttrSetUtil INFO: Exiting
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.iprntman.Ids createIPPIDS INFO: Entering
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.iprntman.Ids createIPPIDS INFO: IPPIDS is created with following parameters :
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.iprntman.Ids createIPPIDS INFO: String ippUri is ipp://s08iprint-03-02.nw-server.ufg.ac.at/ids
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.iprntman.Ids converToTypeless INFO: Entering with input = cn=driver_store,o=iPrintAppliance
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.iprntman.Ids converToTypeless INFO: Exiting with : driver_store.iPrintAppliance
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.iprntman.Ids createIPPIDS INFO: String objectName is driver_store.iPrintAppliance
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.iprntman.Ids createIPPIDS INFO: String username is cn=admin,o=iPrintAppliance
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.iprntman.Ids createIPPIDS INFO: String tree is s08iprint-03-02.nw-server.ufg.ac.at
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.iprntman.Ids converToTypeless INFO: Entering with input = cn=driver_store,o=iPrintAppliance
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.iprntman.Ids converToTypeless INFO: Exiting with : driver_store.iPrintAppliance
Dec 9, 2019 10:35:56 PM com.novell.service.iPrint.iprntman.Ids createIPPIDS INFO: Exiting
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.iprntman.Ids create SEVERE: IPPCertException occured

[Root exception: com.novell.service.iPrint.ipp.IPPCertException] Unknown certificate (subject CN=s08iprint-03-02.nw-server.ufg.ac.at) encountered while connecting to host s08iprint-03-02.nw-server.ufg.ac.at
at com.novell.service.iPrint.ipp.IPPHttp.httpConnect(Unknown Source)
at com.novell.service.iPrint.ipp.IPPHttp.httpSendPost(Unknown Source)
at com.novell.service.iPrint.ipp.IPPHttp.sendSimpleRequest(Unknown Source)
at com.novell.service.iPrint.ipp.IPPIDS.setConfig(Unknown Source)
at com.novell.service.iPrint.iprntman.Ids.create(Unknown Source)
at com.novell.service.iPrint.cli.CLIidsHelper.processCommand(Unknown Source)
at com.novell.service.iPrint.cli.IPrintManCLI.main(Unknown Source)
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.cli.IPrintManCLI main INFO: Value of retry is : true
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.cli.IPrintManCLI main INFO: iPrintman.keystorepath is : /root/iPrintman.keystore
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.cli.IPrintManCLI main INFO: iPrintman.certstorepath is : /root
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.cli.IPrintManCLI main WARNING: Retrying iprntman command. 2
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: Entering
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: Args are:
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: target-->ids
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: target[0]-->cn=driver_store,o=iPrintAppliance
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: target[1]-->null
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: target[2]-->null
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: optionGroupCommand is create
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.iprntman.Ids <init> INFO: driverStoreFDN is cn=driver_store,o=iPrintAppliance
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.iprntman.Ids <init> INFO: driverStoreAddress is s08iprint-03-02.nw-server.ufg.ac.at
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: params for Ids constructor are - cn=driver_store,o=iPrintAppliance,s08iprint-03-02.nw-server.ufg.ac.at
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.cli.CLIidsHelper processCommand INFO: arguement and server are : s08iprint-03-02.nw-server.ufg.ac.at,s08iprint-03-02.nw-server.ufg.ac.at
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.iprntman.Ids create INFO: Entering with ndsAddress as : s08iprint-03-02.nw-server.ufg.ac.at
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.iprntman.Ids formDefaultIdsAttrSetUtil INFO: Entering
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.iprntman.Ids getIdsNameFrmDN INFO: Entering
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.iprntman.Ids converToTypeless INFO: Entering with input = cn=driver_store,o=iPrintAppliance
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.iprntman.Ids converToTypeless INFO: Exiting with : driver_store.iPrintAppliance
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.iprntman.Ids getIdsNameFrmDN INFO: typeless string is : driver_store.iPrintAppliance
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.iprntman.Ids getIdsNameFrmDN INFO: indexOfDot is : 12 ,indexOfEquals is : -1
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.iprntman.Ids getIdsNameFrmDN SEVERE: Invalid DN passed, please check the syntax
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.iprntman.Ids getIdsNameFrmDN INFO: Exiting with return value : driver_store.iPrintAppliance
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.iprntman.Ids formDefaultIdsAttrSetUtil INFO: Exiting
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.iprntman.Ids createIPPIDS INFO: Entering
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.iprntman.Ids createIPPIDS INFO: IPPIDS is created with following parameters :
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.iprntman.Ids createIPPIDS INFO: String ippUri is ipp://s08iprint-03-02.nw-server.ufg.ac.at/ids
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.iprntman.Ids converToTypeless INFO: Entering with input = cn=driver_store,o=iPrintAppliance
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.iprntman.Ids converToTypeless INFO: Exiting with : driver_store.iPrintAppliance
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.iprntman.Ids createIPPIDS INFO: String objectName is driver_store.iPrintAppliance
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.iprntman.Ids createIPPIDS INFO: String username is cn=admin,o=iPrintAppliance
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.iprntman.Ids createIPPIDS INFO: String tree is s08iprint-03-02.nw-server.ufg.ac.at
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.iprntman.Ids converToTypeless INFO: Entering with input = cn=driver_store,o=iPrintAppliance
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.iprntman.Ids converToTypeless INFO: Exiting with : driver_store.iPrintAppliance
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.iprntman.Ids createIPPIDS INFO: Exiting
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.iprntman.Ids create INFO: Ids [ cn=driver_store,o=iPrintAppliance ] creation successful. Exiting
Dec 9, 2019 10:35:57 PM com.novell.service.iPrint.cli.IPrintManCLI main INFO: Value of retry is : false
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.cli.IPrintManCLI main INFO: IprintMan invoked with 13 arguments
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.cli.IPrintManCLI main INFO: Arguments: [psm, cn=print_manager,o=iPrintAppliance, -c, -s, s08iprint-03-02.nw-server.ufg.ac.at, --use-ids, cn=driver_store,o=iPrintAppliance, -u, cn=admin,o=iPrintAppliance, --accept-cert, -f, --log-level, INFO]
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.cli.CLIHelper addOptionalOption INFO: Entering
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.cli.CLIHelper addOptionalOption INFO: Exiting
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.cli.IPrintManCLI main INFO: inputArg adjust from 2 target instance args 0:cn=print_manager,o=iPrintAppliance 1:null 2:null
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: Entering
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: commands are :-
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: command[0]--> is -c
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: command[1]--> is -s
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: command[2]--> is s08iprint-03-02.nw-server.ufg.ac.at
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: command[3]--> is --use-ids
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: command[4]--> is cn=driver_store,o=iPrintAppliance
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: command[5]--> is -u
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: command[6]--> is cn=admin,o=iPrintAppliance
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: command[7]--> is --accept-cert
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: command[8]--> is -f
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: command[9]--> is --log-level
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: command[10]--> is INFO
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: Before BasicParser.parse
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: After BasicParser.parse
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.cli.CLIHelper parse WARNING: Not an IPAddress, may be DNS, continuing
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.cli.CLIHelper parse INFO: Server: s08iprint-03-02.nw-server.ufg.ac.at
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.cli.IPrintManCLI main INFO: iPrintman.keystorepath is : /root/iPrintman.keystore
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.cli.IPrintManCLI main INFO: iPrintman.certstorepath is : /root
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.iprntman.PSM <init> INFO: PSM Name: cn=print_manager,o=iPrintAppliance, server: s08iprint-03-02.nw-server.ufg.ac.at
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.iprntman.PSM converToTypeless INFO: Entering. input param is : cn=print_manager,o=iPrintAppliance
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.iprntman.PSM converToTypeless INFO: Exiting.Returning finalString : print_manager.iPrintAppliance
Dec 9, 2019 10:35:58 PM com.novell.service.iPrint.cli.CLIpsmHelper processCommand INFO: use_directory_server and server are : null , s08iprint-03-02.nw-server.ufg.ac.at respectively
Dec 9, 2019 10:35:59 PM com.novell.service.iPrint.cli.IPrintManCLI main INFO: Value of retry is : false

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Micro Focus Expert
Micro Focus Expert

Re: iPrint Appliance 3.2 Migration to 4 error

 sure if i follow you.

 

1. Did you have the migration patch applied to teh 3.x appliance and , after apply the patch, did you take a new backup? If not, you will not be able to migrate to 4.x

2. I do not know why you keep posting the iprintman log file. The one that will show the error is /var/opt/novell/log/iprintmobile/restore.log.

 

3. If you changed the admin user password in imanager, you have to go back to the appliance 3, change it using the script and take a new backup, then try the migration again.

 

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Trusted Contributor.
Trusted Contributor.

Re: iPrint Appliance 3.2 Migration to 4 error

>1. Did you have the migration patch applied to teh 3.x appliance and , 

I went back to the point before installing manually the patches and I did a new registraton and then all patches came to install in the update window. After installing 1,2,3 and migration patch the server was restarted.

 

>after apply the patch, did you take a new backup? If not, you will not be able to migrate to 4.x

I did the migration after days. The backup is running every night.

 

>2. I do not know why you keep posting the iprintman log file. The one that will show the error is /var/opt/novell/log/iprintmobile/restore.log.

Sory the other had no error.

 

>3. If you changed the admin user password in imanager, you have to go back to the appliance 3, change it using the script and take a new backup, then try the migration again.

Of course, the backup run several times.

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Trusted Contributor.

Re: iPrint Appliance 3.2 Migration to 4 error

What is also really strange:

1. Also after applying the patches in iprint 4.0 appliance, a warning appears that the patches should be installed before the migration.

2. Sometimes the backup is not on the second hard disk and I have to select the configuration zip file by hand.

 

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Micro Focus Expert
Micro Focus Expert

Re: iPrint Appliance 3.2 Migration to 4 error

1. Deploy a new appliance 4.x with the exact settings as the current 3.x, specifically the hostname and do not attach 3.x disk

2. Register appliance 4 and go up to patch 3. Reboot

3. Copy the iprintconfig.zip from appliance 3 to the new 4.

4. go to web console , appliance  configuration , chose migrate and select the iprintconfig.zip you just copied

Let's see what happen. If something happen, the restore.log need to be checked for any errors or problems

I do not know if your backup (iprintconfig.zip) contains the driver store or not. If it does, it could be it is too big file. In this case, make a new backup (iprintconfig.zip) with no driver store and follow the same procedure. If this time works then you have two options:

1. Increase tomcat memory as probably the iprintconfig.zip is too big when including dirvers

2. Just migrate with the iprintconfig.zip with no drivers and after that, copy the drivers (/resdir directory) manually, from 3.x to your PC and from your pc to the 4.x appliance.

 

 

 

 

 

 

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Re: iPrint Appliance 3.2 Migration to 4 error

I did the steps 1-4 and the process is still stopping at 46%.

If you consider the https://support.microfocus.com/kb/doc.php?id=7021227 our zip has only 1,1GB

See also the attached restore.log

 

If I should make a backup without the driver, please let me know how to do that.

 

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Micro Focus Expert
Micro Focus Expert

Re: iPrint Appliance 3.2 Migration to 4 error

in the web console, manage appliance, backup, make a backup without checking the checkbox "include local driver store". That will create an iprintconfig.ip with no drivers, so size will be much more smaller .

But we really need to see the restore.log when the issue is happening

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Trusted Contributor.

Re: iPrint Appliance 3.2 Migration to 4 error

>in the web console, manage appliance, backup, make a backup without checking the checkbox "include local driver store". That will create an iprintconfig.ip with no drivers, so size will be much more smaller .

I will do that if it helps, but please analyse first the restore.log

 

>But we really need to see the restore.log when the issue is happening

Yesterday I attached the restore.log as restore.log.txt file. Is was created at the moment where the process stopped (46%). Did you see it?

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Micro Focus Expert
Micro Focus Expert

Re: iPrint Appliance 3.2 Migration to 4 error

, i did not see it but now i did. It looks like it is stopping while configuring orientdb database.

 

How long did you wait when it was stopped at 46%?

Do you see a /usr/share/orientdb/log/orient-server.log.0? if here is one, can you post it?

 

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