marklar23

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2018-03-05
15:53
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iPrint Client 6.12 SSO questions
I just upgraded my iPrint appliance to the latest 3.1.x build from 2.x and am looking at the new features. One thing that I'm noticing is that SSO doesn't seem to work across the board with the new client and the newer iPrint features, which is a bit of a turn-off when it comes to usability. Let me preface this by saying that all of my printers are set up as Secure printers so that remote staff can securely print to them, and I don't have any plans to change this.
Back to the issue/question at hand, when I sign in I can print to my installed iPrint printer and it recognizes my SSO from the Novell login as it always has. But when I try to use the right-click>iPrint menu or go to the https://iprint/ipp page to install a new printer, I first need to log into the page/window to use it. Even more frustrating is in the right-click>iPrint menu each time I use it, it needs to be signed in. Fortunately, I haven't had anyone need to install a new printer since the upgrade to the IPP page, but even though I like the layout, the password restriction is a new hurdle that I know that my staff won't like.
Is this by design or am I missing something with configuring my SSO?
Back to the issue/question at hand, when I sign in I can print to my installed iPrint printer and it recognizes my SSO from the Novell login as it always has. But when I try to use the right-click>iPrint menu or go to the https://iprint/ipp page to install a new printer, I first need to log into the page/window to use it. Even more frustrating is in the right-click>iPrint menu each time I use it, it needs to be signed in. Fortunately, I haven't had anyone need to install a new printer since the upgrade to the IPP page, but even though I like the layout, the password restriction is a new hurdle that I know that my staff won't like.
Is this by design or am I missing something with configuring my SSO?
2 Replies
AutomaticReply

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2018-03-12
04:30
marklar23,
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It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
These forums are peer-to-peer, best effort, volunteer run and that if your issue
is urgent or not getting a response, you might try one of the following options:
- Visit https://www.microfocus.com/support-and-services and search the knowledgebase and/or check
all the other self support options and support programs available.
- Open a service request: https://www.microfocus.com/support
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.microfocus.com)
- You might consider hiring a local partner to assist you.
https://www.partnernetprogram.com/partnerfinder/find.html
Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.microfocus.com/faq.php
Sometimes this automatic posting will alert someone that can respond.
If this is a reply to a duplicate posting or otherwise posted in error, please
ignore and accept our apologies and rest assured we will issue a stern reprimand
to our posting bot.
Good luck!
Your Micro Focus Forums Team
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Anonymous_User

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2018-03-14
07:50
On 05-03-18 16:54, marklar23 wrote:
>
> I just upgraded my iPrint appliance to the latest 3.1.x build from 2.x
> and am looking at the new features. One thing that I'm noticing is that
> SSO doesn't seem to work across the board with the new client and the
> newer iPrint features, which is a bit of a turn-off when it comes to
> usability. Let me preface this by saying that all of my printers are
> set up as Secure printers so that remote staff can securely print to
> them, and I don't have any plans to change this.
>
> Back to the issue/question at hand, when I sign in I can print to my
> installed iPrint printer and it recognizes my SSO from the Novell login
> as it always has. But when I try to use the right-click>iPrint menu or
> go to the https://iprint/ipp page to install a new printer, I first need
> to log into the page/window to use it. Even more frustrating is in the
> right-click>iPrint menu each time I use it, it needs to be signed in.
> Fortunately, I haven't had anyone need to install a new printer since
> the upgrade to the IPP page, but even though I like the layout, the
> password restriction is a new hurdle that I know that my staff won't
> like.
>
> Is this by design or am I missing something with configuring my SSO?
>
>
it is by design. the log in into the new printer page does not share the
credentials with the oes client and iprint client. This is to allow to
use the new quickprint feature without need of any local client
installed. say that, be aware of tid7022658.
>
> I just upgraded my iPrint appliance to the latest 3.1.x build from 2.x
> and am looking at the new features. One thing that I'm noticing is that
> SSO doesn't seem to work across the board with the new client and the
> newer iPrint features, which is a bit of a turn-off when it comes to
> usability. Let me preface this by saying that all of my printers are
> set up as Secure printers so that remote staff can securely print to
> them, and I don't have any plans to change this.
>
> Back to the issue/question at hand, when I sign in I can print to my
> installed iPrint printer and it recognizes my SSO from the Novell login
> as it always has. But when I try to use the right-click>iPrint menu or
> go to the https://iprint/ipp page to install a new printer, I first need
> to log into the page/window to use it. Even more frustrating is in the
> right-click>iPrint menu each time I use it, it needs to be signed in.
> Fortunately, I haven't had anyone need to install a new printer since
> the upgrade to the IPP page, but even though I like the layout, the
> password restriction is a new hurdle that I know that my staff won't
> like.
>
> Is this by design or am I missing something with configuring my SSO?
>
>
it is by design. the log in into the new printer page does not share the
credentials with the oes client and iprint client. This is to allow to
use the new quickprint feature without need of any local client
installed. say that, be aware of tid7022658.