Highlighted
aventador Absent Member.
Absent Member.
2180 views

iPrint Document Status and lost print jobs

We are running Windows XP Pro with iPrint client v.5.42. All our queues have been set to iPrint direct, rather than using a server-based queue.
I noticed that when one of our printers was switched off that jobs sent to it did not get queued up in the print queue in Printers and Faxes, they only showed up in the iPrint client's "Document Status" table available from the iPrint client system tray icon. Under the status field the display was "Creation Failed" for all the jobs. We created a direct IP queue to the same printer and tested when the printer was off. The job was visible in Printers and Faxes and when we turned the printer on, it printed out. The same job sent to the iPrint print queue did not show up as a print job and the status bar of the printer's job list in Printers and Faxes said "Not Available". This job appeared in the Document Status as "Creation Failed". My question is:
1. Why, when our print queues are set to iPrint direct in iManager, are the jobs not held locallly when the printer is switched off, then print out when the printer is switched on again?
2. I haven't had time to test this on other printers, but is this peculiar to our printer, or would this behaviour occur irrespective of the make/model (i.e. it is an inherent iPrint behaviour)?

Thanks
0 Likes
1 Reply
Anonymous_User Absent Member.
Absent Member.

Re: iPrint Document Status and lost print jobs

aventador,

It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.

Has your problem been resolved? If not, you might try one of the following options:

- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)

Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php

If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.

Good luck!

Your Novell Product Support Forums Team
http://forums.novell.com/

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.