iPrint Down.

[dmiller2]

I am completely lost iPrint has gone south on me. One of our faculty claimed that they could not print. When I looked at the server and tried to restart the print manager I get
"java.net.SocketException: Connection reset IPP Error: 0x1007.

If I try to create a new print manager I get the same error.

It seems that the SSL certificate may not be valid. I had a situation with ZCM where my connection had an error and gave me an SSL certificat error so I went through the process in iManager to repair it. And recreated the Connection. Now Zen logins work.

I am in a crisis and cant afford to create a new print server. How do I get this working.

Could this be a Licinsing Issue? We are renewing our licenses. But everything else is working. Novell was suppose to sent me a temporary license until our P.O. is processed. But havent got it yet.

I print has never failed me and I have been using it for many years and I am lost. And classes start Tuesday.

Is this related?

[mrosen]

Am 22.05.2015 um 16:46 schrieb dmiller:
>
> I am completely lost iPrint has gone south on me. One of our faculty
> claimed that they could not print. When I looked at the server and
> tried to restart the print manager I get
> "java.net.SocketException: Connection reset IPP Error: 0x1007.
>
> If I try to create a new print manager I get the same error.

Did you actually check the knowledge base for that error yet? It's most
probably a certificate problem, and there are quite a few TIDs on it.

> It seems that the SSL certificate may not be valid.

Correct, either the certificate itself, or the root CA.


> Could this be a Licinsing Issue?

No.

CU,
--
Massimo Rosen
Novell Knowledge Partner
No emails please!
http://www.cfc-it.de

[dmiller2]

Just saw your post and just figured it out. For some reason the iprint_ssl.conf file had an old domain name. How it has been working for the last 3 years I have no idea. But changed it to the new domain name (setup initally 3) years ago and it now works.

Thanks