iPrint OES11 SP2 - March 2016 patch- warnings on psmstatus?

[kjhurni]

So not sure when this feature was introduced, as we were behind in patches.

Anyway:

All our OES11 SP2 servers with the latest March 2016 OES maint. patches have a new feature where if you access the /psmstatus page, you get to see a new additional color-code of Yellow for warnings.

Not really a problem, as it'll show things like:
paper out in Tray 3
or
replace cartridge BLAH as it has 300 pages left

But what's odd is that several printers are showing Yellow Warnings when the only thing "wrong" is that the printer is in Power Save mode.
But other printers are showing in Green that are also in Power Save mode.

Why does Power Save mode trigger a yellow warning only randomly?

--Kevin

[Anonymous_User]

On 04/08/2016 05:06 PM, kjhurni wrote:
>
> So not sure when this feature was introduced, as we were behind in
> patches.
>
> Anyway:
>
> All our OES11 SP2 servers with the latest March 2016 OES maint. patches
> have a new feature where if you access the /psmstatus page, you get to
> see a new additional color-code of Yellow for warnings.
>
> Not really a problem, as it'll show things like:
> paper out in Tray 3
> or
> replace cartridge BLAH as it has 300 pages left
>
> But what's odd is that several printers are showing Yellow Warnings when
> the only thing "wrong" is that the printer is in Power Save mode.
> But other printers are showing in Green that are also in Power Save
> mode.
>
> Why does Power Save mode trigger a yellow warning only randomly?
>
> --Kevin
>
>

Hi Kevin
Indeed snmp was tuned up on the March patch and it will come yellow if
printers goes into save power mode. It depends how the printer reports
the new status via snmp
As you're not the first one surprised by that, we've already a defect to
see what we can do with it.
bug974532

[kjhurni]

Mysterious;2425279 wrote:
On 04/08/2016 05:06 PM, kjhurni wrote:
>
> So not sure when this feature was introduced, as we were behind in
> patches.
>
> Anyway:
>
> All our OES11 SP2 servers with the latest March 2016 OES maint. patches
> have a new feature where if you access the /psmstatus page, you get to
> see a new additional color-code of Yellow for warnings.
>
> Not really a problem, as it'll show things like:
> paper out in Tray 3
> or
> replace cartridge BLAH as it has 300 pages left
>
> But what's odd is that several printers are showing Yellow Warnings when
> the only thing "wrong" is that the printer is in Power Save mode.
> But other printers are showing in Green that are also in Power Save
> mode.
>
> Why does Power Save mode trigger a yellow warning only randomly?
>
> --Kevin
>
>

Hi Kevin
Indeed snmp was tuned up on the March patch and it will come yellow if
printers goes into save power mode. It depends how the printer reports
the new status via snmp
As you're not the first one surprised by that, we've already a defect to
see what we can do with it.
bug974532

Thanks!

I can provide additional info if you think that would help determine why some show as "green/OK" and others do not (printer models, etc.)

Other than that, I don't mind the yellow Warnings, in fact, I find them more useful than the "red" for something like "hey toner is running low".