YvesRoy Absent Member.
Absent Member.
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iPrint & Vista SP1 x64

Hello

my problem looks like those described in some of the previous threads
about Vista except that the workarounds do not seem to work. Environment :
- iprint server on Netware 6.5 SP7 with latest patches, including Apache
2.0.63 and iprntnw65sp7a.zip.
- Windows Vista x64 (in french), SP1, Novell client up to date.
- a few Vista 64 drivers have been installed on the server via iManager
2.7 for Xerox or Lexmark machines.

With IE "standard" (32 bits), the 64 bits nature of Vista is well
recognized and the corresponding iPrint client installs well. That is
not the case with Firefox, which proposes only the 32 bits client.

The problem arises later : when we want to install a printer, the
install begins but stops on a 1797 Windows error code ("unknown printer
driver"). What can we do for this ?

Thanks
Yves Roy, University of Poitiers, France
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2 Replies
Anonymous_User Absent Member.
Absent Member.

Re: iPrint & Vista SP1 x64

I don't know what you tried, but my experience is that you must have whql
signed drivers. So drivers that don't ask questions of siging when you
install then direct. Try what happens if you install the drivers manualy,
not bound to a real port, and then try again the iprint page.


Paul


"Yves Roy" <yves.roy@univ-poitiers.fr> wrote in message
news:s4nJj.592$Dh4.519@kovat.provo.novell.com...
> Hello
>
> my problem looks like those described in some of the previous threads
> about Vista except that the workarounds do not seem to work. Environment :
> - iprint server on Netware 6.5 SP7 with latest patches, including Apache
> 2.0.63 and iprntnw65sp7a.zip.
> - Windows Vista x64 (in french), SP1, Novell client up to date.
> - a few Vista 64 drivers have been installed on the server via iManager
> 2.7 for Xerox or Lexmark machines.
>
> With IE "standard" (32 bits), the 64 bits nature of Vista is well
> recognized and the corresponding iPrint client installs well. That is not
> the case with Firefox, which proposes only the 32 bits client.
>
> The problem arises later : when we want to install a printer, the install
> begins but stops on a 1797 Windows error code ("unknown printer driver").
> What can we do for this ?
>
> Thanks
> Yves Roy, University of Poitiers, France



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YvesRoy Absent Member.
Absent Member.

Re: iPrint & Vista SP1 x64

Thank You. In fact, that is the type of drivers we have. After a few
more tests, I've found two possible explainations :

* Dashes in printer's name (like printer-name) may cause some difficulties,
* NDPS printers created with NwAdmin and later enhanced to support
iPrint perform well with iPrint under XP but not under Vista, even after
adding the Vista drivers with iManager.

On the opposite, freshly created iPrint printers work as expected. It
seems that I will have to duplicate all my printers in that manner.

Paul M a écrit :
> I don't know what you tried, but my experience is that you must have whql
> signed drivers. So drivers that don't ask questions of siging when you
> install then direct. Try what happens if you install the drivers manualy,
> not bound to a real port, and then try again the iprint page.
>
>
> Paul
>
>
> "Yves Roy" <yves.roy@univ-poitiers.fr> wrote in message
> news:s4nJj.592$Dh4.519@kovat.provo.novell.com...
>> Hello
>>
>> my problem looks like those described in some of the previous threads
>> about Vista except that the workarounds do not seem to work. Environment :
>> - iprint server on Netware 6.5 SP7 with latest patches, including Apache
>> 2.0.63 and iprntnw65sp7a.zip.
>> - Windows Vista x64 (in french), SP1, Novell client up to date.
>> - a few Vista 64 drivers have been installed on the server via iManager
>> 2.7 for Xerox or Lexmark machines.
>>
>> With IE "standard" (32 bits), the 64 bits nature of Vista is well
>> recognized and the corresponding iPrint client installs well. That is not
>> the case with Firefox, which proposes only the 32 bits client.
>>
>> The problem arises later : when we want to install a printer, the install
>> begins but stops on a 1797 Windows error code ("unknown printer driver").
>> What can we do for this ?
>>
>> Thanks
>> Yves Roy, University of Poitiers, France

>
>

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