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iPrint appliance will not print to Ricoh from Droid or IOS

iPrint Appliance
Version: 1.1.0.407-HP.416

I cannot print to any Ricoh Multi-Function printers from Droid phones or iPads.

I can print to all HP Printers.

I can print from workstations to Ricohs thru the appliance.

I did not find any solutions in the Forums or the web that resolved the issue.

I have tried pcl5, pcl6, and universal drivers.

I have tried all the different port settings, lpr, raw, etc.

When standing in front of the printer and sending a job,
this is what flashes on the printer control panel:

Printing, resetting, printing, and then nothing prints.

Any Ricoh experts out there??
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sdoerr,

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Did you ever get this Ricoh printing issue resolved?
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kellym;2407512 wrote:
Did you ever get this Ricoh printing issue resolved?


Here is was Tech Support gave me and it worked.

The issue is finding a driver that will work with the Ricoh printers. Based on your description of the issue and the fact you are using the local renderer, my guess is the drivers you have tried so far, for whatever reason are not sending the data to the Ricoh printer in a format that it likes. The next step to see if we can get this to work would be to try and upload a .PPD for one of the Ricoh printers that has been known to work from a Linux/CUPS perspective. I am attaching a driver for the MPC3502 that was downloaded from the openprinting.org site. Will you upload this PPD and then associate the driver to the Ricoh printer you have created? It might be neccesary to disable mobile printing for this printer and then enable it again in order for the new driver association to be recognized by the local renderer. Let me know if you have questions about the process. I am also going to include a link to a TID that will step you through the process from a command line. Here is the link:
https://www.novell.com/support/kb/doc.php?id=7013074

You will not need to worry about extracting the file since it has already been done. If you decide to use the command line option, just copy the attached PPD to the /tmp directory or to a directory of your choice on the Appliance and begin with step number 2.
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Thanks for taking the time to reply to this thread and giving us some possible solutions! The iPrint Appliance documentation is a bit weak (call me surprised). Hopefully this product will gain some traction in the market place so that there is more shared information to help guide those of us brave enough to give this product a try 🙂
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