Highlighted
Absent Member.
Absent Member.
1051 views

iPrint - changed logs location to sdb and rebooted appliance

Hello all,

I was looking at my iPrint appliance this morning and noticed that the log files seemed to be set to go to sda not sdb so I made the change and rebooted my appliance as directed. Now the appliance seems to have rebooted fine but none of the web services are available. I get an Web Page not available ERR_CONNECTION_REFUSED.

Any idea how to fix this? Printing is down right now.

FYI - IPrint Appliance 1.1

Steve D.
0 Likes
4 Replies
Highlighted
Absent Member.
Absent Member.

Re: iPrint - changed logs location to sdb and rebooted appli

OK. I have an idea what the cause of the problem is just need help fixing it. It looks like the iPrint Appliance is trying to load all of it configurations from /var/opt/novel/ and the configuration actually exists in /opt/novell.

I had read, make sure that your server is installed to the partition as /var but apparently it is not.

Any idea how I fix this issue? Is it in init.d? I am really not a great Linux user so directions greatly appreciated.

Steve D.

sjdimare;2416508 wrote:
Hello all,

I was looking at my iPrint appliance this morning and noticed that the log files seemed to be set to go to sda not sdb so I made the change and rebooted my appliance as directed. Now the appliance seems to have rebooted fine but none of the web services are available. I get an Web Page not available ERR_CONNECTION_REFUSED.

Any idea how to fix this? Printing is down right now.

FYI - IPrint Appliance 1.1

Steve D.
0 Likes
Highlighted
Absent Member.
Absent Member.

Re: iPrint - changed logs location to sdb and rebooted appliance

On 01/13/2016 03:46 PM, sjdimare wrote:
>
> OK. I have an idea what the cause of the problem is just need help
> fixing it. It looks like the iPrint Appliance is trying to load all of
> it configurations from /var/opt/novel/ and the configuration actually
> exists in /opt/novell.
>


This is fine.

It looks like you may have a certificates expiration issue.

1. Do you see the iprint console on your vm machine? so can you log in
with root account?
2. Then check if services are up and running. For example:

rcnovell-ipsmd status
rcapache2 status

What gives?

If fine then check that certificate did not expired:

keytool -printcert -v -file /vastorage/conf/certs/vaserver.crt

it will print the dates.

0 Likes
Highlighted
Absent Member.
Absent Member.

Re: iPrint - changed logs location to sdb and rebooted appli

Thanks for the reply.

rcnovell-ipsmd status result: ipsmd is not configured
rcapache2 status result checking for httpd2: unused

This server was built just over a month agao so the certificates are valid.

I am seeing errors in the boot.msg file: example

/etc/init.d/suse_studio_local line 41 /studio/profile No such file or directory

Firewall failed /var/lock/subsys syslogd No such file or directory

Satarting Novell NCP/NSS IPC daemonsh /var/opt/novell/nici/nicimud64
sh: /var/opt/novell/nici/nicimud64 No such file or directory

MySQL chmod: cannot access '/var/run/mysql/mysql.pid

iPrint Driver Store service not configuredskipped
iPrint Manager service not configuredskipped

Looking at the file system, it looks like the missing files exist in /opt/novell and not under /var/opt/novell

Grasping at straws here.

Steve D.
0 Likes
Highlighted
Absent Member.
Absent Member.

Re: iPrint - changed logs location to sdb and rebooted appliance

On 01/13/2016 04:46 PM, sjdimare wrote:
>
> Thanks for the reply.
>
> rcnovell-ipsmd status result: ipsmd is not configured
> rcapache2 status result checking for httpd2: unused
>
> This server was built just over a month agao so the certificates are
> valid.
>
> I am seeing errors in the boot.msg file: example
>
> /etc/init.d/suse_studio_local line 41 /studio/profile No such file or
> directory
>
> Firewall failed /var/lock/subsys syslogd No such file or directory
>
> Satarting Novell NCP/NSS IPC daemonsh /var/opt/novell/nici/nicimud64
> sh: /var/opt/novell/nici/nicimud64 No such file or directory
>
> MySQL chmod: cannot access '/var/run/mysql/mysql.pid
>
> iPrint Driver Store service not configuredskipped
> iPrint Manager service not configuredskipped
>
> Looking at the file system, it looks like the missing files exist in
> /opt/novell and not under /var/opt/novell
>
> Grasping at straws here.
>
> Steve D.
>
>


it looks like you've chosen the wrong partition to change the logs. Did
you have a separate/unused disk on the vm machine? Did you wait till
you've got the confirmation that move was successfully?. It may be that
you shut down to quickly the vm before the script moved everything to
the correct location. /var/opt/novell is the correct location

I've done this move with no issues. I just see one way and it is to go
back to snapshot before the move of the logs.

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.