iPrint client - race condition on Windows 10?

[mauzi]

Server-side:

• OES 2018 SP2
• iPrint for OES
• All printers require authentication

Client side:

• Windows 10 Enterprise x64 (edition: 2004)
• OES Client 2 SP5
• iPrint Client 6.20

After logging off Windows session and logging into OES client and Windows again, the iPrint authorization popup is presented to the user.

It looks like iPrint starts faster on Windows logon than OES client can present authorization information to iPrint client.

If I close the iPrint authorization popup (with or without entering username/password), printing works properly.

Any ideas how to get rid of the authorization popup?

Thanks in advance.

[gmorera]

Open an SR with Micro Focus support and you'll get an new client FTF file that would ix this issue. Sr will be reimburse back to you .

[mauzi]

Thanks. Is this a well-known issue that is known to be fixed in FTF? Is the FTF ready for use in production environment?

[gmorera]

yes, some customers already running it.