dmantz

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2016-10-26
16:57
808 views
iPrint iOS App Crashes
I have installed the Micro Focus iPrint iOS app version 3.0.2 on 10 brand new iPad Air 2 32GB version 10.0.2 devices. Unfortunately, after providing the appliances address and typing in a username/password, the app crashes and automatically closes out. I have removed the app, restarted the iPads, and reinstalled the app but the same issue occurs. Is this known issue with app version 3.0.2 on iOS 10.0.2? Side note, my iPrint Appliance is Version: 2.1.0.66-HP.68.
Thanks in advance for your assistance.
Thanks in advance for your assistance.
1 Reply
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2016-10-31
04:30
dmantz,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
These forums are peer-to-peer, best effort, volunteer run and that if your issue
is urgent or not getting a response, you might try one of the following options:
- Visit https://www.microfocus.com/support-and-services and search the knowledgebase and/or check
all the other self support options and support programs available.
- Open a service request: https://www.microfocus.com/support
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.microfocus.com)
- You might consider hiring a local partner to assist you.
https://www.partnernetprogram.com/partnerfinder/find.html
Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.microfocus.com/faq.php
Sometimes this automatic posting will alert someone that can respond.
If this is a reply to a duplicate posting or otherwise posted in error, please
ignore and accept our apologies and rest assured we will issue a stern reprimand
to our posting bot.
Good luck!
Your Micro Focus Forums Team
http://forums.microfocus.com
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
These forums are peer-to-peer, best effort, volunteer run and that if your issue
is urgent or not getting a response, you might try one of the following options:
- Visit https://www.microfocus.com/support-and-services and search the knowledgebase and/or check
all the other self support options and support programs available.
- Open a service request: https://www.microfocus.com/support
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.microfocus.com)
- You might consider hiring a local partner to assist you.
https://www.partnernetprogram.com/partnerfinder/find.html
Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.microfocus.com/faq.php
Sometimes this automatic posting will alert someone that can respond.
If this is a reply to a duplicate posting or otherwise posted in error, please
ignore and accept our apologies and rest assured we will issue a stern reprimand
to our posting bot.
Good luck!
Your Micro Focus Forums Team
http://forums.microfocus.com