Anonymous_User Absent Member.
Absent Member.
1344 views

iprint chokes on large print jobs from database - take 2

(first attempt didn't post... attached file too large?)

Okay, admitted noob here on the iPrint. I took the classes at BrainShare,
etc but have never worked with an active install of iPrint.

Second, I'm not the admin for this large database that runs this school
district.

I'm seeing two problems, neither of which seems to occur when we do a
straight print via IP print.

First -- What seems to be happening is that the database runs a huge query
that might, or might not, created a large print job. Obviously, this
doesn't happen quickly. Sometimes, the user gets an iPrint print failure
notice before it starts to print -- a possible timeout issue? We're not
seeing any activity in the printer's associated queue (which is hosted in a
2-gig clustered resource).

Second, when we do get a huge report (ie, grade reports for 1500 students)
the job often restarts / fails (probably determined by the HP settings?) at
some point in the print job. We THINK that the attached IPPTrace was taken
during such a job.

Help?!??

thanks!

Tim Wohlford, CNE

*******sample errors 1*********

[admin][spoolsv.exe][thrd=00000E00][ 334158437ms][NIPPNT:printer.c@3516] -
GetPrinterDriver - ERROR_INSUFFICIENT_BUFFER

******sample errors 2***********

[admin][spoolsv.exe][thrd=0000099C][ 334709359ms][NIPPLIB:registry.c@5854] -
S-1-5-21-3657501868-1072161358-914128017-1160\Software\Novell-iPrint
[admin][spoolsv.exe][thrd=0000099C][ 334709359ms][NIPPLIB:ippmain.c@16085] -
TrayJobRegister - notify not enabled
[admin][spoolsv.exe][thrd=0000099C][ 334714359ms][NIPPNT:printer.c@4352] -
WritePrinter called to write 65536 bytes
[admin][spoolsv.exe][thrd=0000099C][ 334714359ms][NIPPNT:printer.c@4453] -
WritePrinter - DATA DOESN'T FIT (buffLen = 64232 + 65536)
[admin][spoolsv.exe][thrd=0000099C][ 334714359ms][NIPPNT:printer.c@4464] -
WritePrinter - TRANSER (buffLen = 64232,added = 0)
[admin][spoolsv.exe][thrd=0000099C][ 334714359ms][NIPPNT:printer.c@4489] -
WritePrinter - FAILED (WriteChunkedJob failed)







0 Likes
2 Replies
Marcel_Cox Absent Member.
Absent Member.

Re: iprint chokes on large print jobs from database - take 2

Well, you didn't say what server OS and patch level you were using.
The job restart issue on big jobs was an issue which typically hit NW65SP6
users and Novell not so long ago released an updated gateway introducing a
new feature "waitonprinter" to fix that problem. See the following TID for
details:

http://www.novell.com/support/search.do?cmd=displayKC&docType=kc&sliceId=SAL_Public&externalId=3233501

Note that the symptoms of this problem is that the workstations have no
problem sending their print jobs to the server, but when the server sends
the job to the printer, sometimes the job aborts in he middle and starts
printing from the beginning again. That sounds like it could be your
second problem.

--
Marcel Cox (Sysop)
Discover the new Novell forums at http://forums.novell.com
0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: iprint chokes on large print jobs from database - take 2

Marcel --

Once again, you amaze me, only this time w/ your psychic abilities as well
as your technical knowledge.

Yes, NW 6.5.6, and I'll certainly push out those patches ASAP.

Thanks!

Tim Wohlford


"Marcel Cox" <cimetmc@myrealbox.com> wrote in message
news:pJ5Zi.4006$7U6.778@kovat.provo.novell.com...
> Well, you didn't say what server OS and patch level you were using.
> The job restart issue on big jobs was an issue which typically hit NW65SP6
> users and Novell not so long ago released an updated gateway introducing a
> new feature "waitonprinter" to fix that problem. See the following TID for
> details:
>
> http://www.novell.com/support/search.do?cmd=displayKC&docType=kc&sliceId=SAL_Public&externalId=3233501
>
> Note that the symptoms of this problem is that the workstations have no
> problem sending their print jobs to the server, but when the server sends
> the job to the printer, sometimes the job aborts in he middle and starts
> printing from the beginning again. That sounds like it could be your
> second problem.
>
> --
> Marcel Cox (Sysop)
> Discover the new Novell forums at http://forums.novell.com



0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.