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Cadet 2nd Class Cadet 2nd Class
Cadet 2nd Class
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iprint manager will not start in OES2sp2

Just recently we started having a problem with the iPrint manager on one of our servers.

It tries to start but I can see this error in the message log.
Jun  5 18:03:59 mungret ipsmd[10701]: Error (506D0207) occurred while initializing the Managed Object database.
Jun 5 18:04:00 mungret ipsmd[10701]: The iPrint Manager has unloaded successfully.
Jun 5 18:04:00 mungret ipsmd[10515]: A child process has gone or the iPrint Manager has had a fatal error and has been auto-restarted 5 times within the last hour. There appears to be a repetitive problem occurring. The iPrint Manager is exiting.


I believe the problem happened because the disk which contains /var/opt/novell/iprint because 100% full. But even though I have fixed the space issue and run a repair it still won't start.

Any ideas?

Thanks
Bob
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4 Replies
Absent Member.
Absent Member.

restore from a backup of the database, running out of space on the disk has possibly broken the database - if the database is already broken repairing might not help you...

here's a TID to get you started:
Support | Restore Linux Print Manager database in disaster recovery situation

if you follow the steps in the TID the restore process is really really easy

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Cadet 2nd Class Cadet 2nd Class
Cadet 2nd Class

I didn't have a backup (I once asked what folder need to be backed up for a full restore of the server but never got an answer)

However, option 2 did work perfectly!

Thank You.
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Absent Member.
Absent Member.

good to hear you got it back up and running

I keep a bookmark list of novell TID docs in firefox for quick reference

if your iprint is not the latest version, I would recommend updating it or your server to a more recent OES release, i've found iprint to be much more stable with newer oes releases, as well as the fact you get a much easier restore process

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Cadet 2nd Class Cadet 2nd Class
Cadet 2nd Class

Thanks again,

One gotcha I did find is that you will need to re-associate the print drivers.
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