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English
I am Technical Director for North America Professional Services and have been with Serena since 1998 (17+ years). I work in our Professional Services team, support technological initiatives within our organization, and provide onsite and remote consulting services for many Serena products, primarily on Windows and UNIX platforms.
I have a B.S. in Computer Science from the University of Central Oklahoma. After college I worked as a software developer and taught Visual Basic part time at the university.
My background enables me to better understand customers' software development needs as well as extend and customize our products using advanced techniques.
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