Recording using Firefox - slow response

ART Version 5.40.4.2127, FireFox 80.0 (64-bit)

I am attempting to record steps for ServiceManager using the Firefox browser.  The response time in the recorder is very slow, taking minutes to record one step.  Without the recorder on, the response from SM is fast.  These same steps in Chrome/IE, when recording, is very good.  Issue only occurs in Firefox.  

Parents
  • Hello Kate

     

    can you confirm your OS and the version of Firefox. I will give this a test here.

     

    Are there certain interactions that record slowly such as keyboard rather than mouse clicks?

     

    Note: Firefox will more oftern than not be slower than IE. However I do use FFregularly and usually works for me.

     

    Paul

Reply
  • Hello Kate

     

    can you confirm your OS and the version of Firefox. I will give this a test here.

     

    Are there certain interactions that record slowly such as keyboard rather than mouse clicks?

     

    Note: Firefox will more oftern than not be slower than IE. However I do use FFregularly and usually works for me.

     

    Paul

Children